Aerospace Customer Support & Order Specialist

Trelleborg Sealing Solutions; Fort Wayne (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

Trelleborg Sealing Solutions in Fort Wayne, IN is seeking a Customer Support Coordinator (CSC) to provide exceptional customer service and manage customer orders. The CSC will serve as the foundation for customer support, facilitating communication between internal teams and customers, while aligning with company goals. Ideal candidates will have customer service experience, an associate or bachelor’s degree, and proficiency in Microsoft Office. The position offers limited travel opportunities, mostly local.

Qualifications

• Minimum 1 year of customer service experience required.
• Knowledge of basic business sales and marketing practices preferred.
• Experience in the Aerospace, Sealing, or Polymer industry is beneficial.

Responsibilities

• Provide outstanding customer service and satisfaction.
• Manage customer orders and quote management.
• Interface with internal teams to resolve customer complaints.

Skills

Strong written and verbal communication skills

Strong organizational skills

Basic math skills

Proficiency in Microsoft Office

Customer driven attitude

Education

Associate degree

Bachelor’s degree

Tools

Microsoft Teams

Oracle

SAP

Excel

Job description

Trelleborg Sealing Solutions in Fort Wayne, IN is seeking a Customer Support Coordinator (CSC) to provide exceptional customer service and manage customer orders. The CSC will serve as the foundation for customer support, facilitating communication between internal teams and customers, while aligning with company goals. Ideal candidates will have customer service experience, an associate or bachelor’s degree, and proficiency in Microsoft Office. The position offers limited travel opportunities, mostly local.