Aerospace Customer Support & Order Coordinator

Cox Machine, Inc.; Wichita (KS); On-site; USD 35,000 - 55,000; Full time

Job summary

Cox Machine, Inc. is seeking a Customer Support Specialist based in Wichita, Kansas. The successful candidate will support both external and internal customers, handling scheduling, status updates, and various inquiries to ensure efficient operations. Responsibilities include acting as a point of contact for key accounts, managing order entries, and collaborating across departments. Candidates must have prior experience in aerospace or manufacturing and be proficient in Microsoft Office, particularly Excel. Strong communication skills are essential.

Qualifications

• Previous experience in aerospace or manufacturing.
• Proficiency in Microsoft Office, especially Excel.
• Strong communication and teamwork skills.

Responsibilities

• Act as liaison for key customer accounts.
• Communicate customer status, requirements, and issues effectively.
• Maintain accurate order entry and scheduling.

Skills

Previous experience in aerospace or manufacturing

Proficiency in Microsoft Office (Excel)

Strong communication and teamwork skills

Problem analysis and solving

Reflective and independent thinking

Job description

Cox Machine, Inc. is seeking a Customer Support Specialist based in Wichita, Kansas. The successful candidate will support both external and internal customers, handling scheduling, status updates, and various inquiries to ensure efficient operations. Responsibilities include acting as a point of contact for key accounts, managing order entries, and collaborating across departments. Candidates must have prior experience in aerospace or manufacturing and be proficient in Microsoft Office, particularly Excel. Strong communication skills are essential.