Customer Success & Order Coordination Specialist

Trelleborg Sealing Solutions; El Segundo (CA); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

Trelleborg Sealing Solutions is looking for a Customer Support Coordinator in El Segundo, California. This role involves ensuring outstanding customer service, managing orders, and coordinating with various internal teams to meet KPIs.

The ideal candidate will have at least 1 year of customer service experience and a strong educational background, preferably with an associate or bachelor’s degree. The position offers a competitive hourly wage and various benefits, including health insurance and paid time off.

Qualifications

• Minimum 1 year of customer service experience required.
• Associate degree strongly preferred.
• Knowledge of basic business sales and marketing practices preferred.

Responsibilities

• Ensure contract review is executed in a timely fashion.
• Interface with internal teams to proactively resolve complaints.
• Work with logistics facilities to improve transit and delivery times.

Skills

Strong written and verbal communication skills

Customer relationship building

Organizational skills

Proficient in Microsoft Office Word and Excel

Education

Associate degree

Bachelor’s degree

Tools

Oracle JDEdwards

SAP

Job description

Trelleborg Sealing Solutions is looking for a Customer Support Coordinator in El Segundo, California. This role involves ensuring outstanding customer service, managing orders, and coordinating with various internal teams to meet KPIs.

The ideal candidate will have at least 1 year of customer service experience and a strong educational background, preferably with an associate or bachelor’s degree. The position offers a competitive hourly wage and various benefits, including health insurance and paid time off.