Aerospace Customer Orders & Delivery Coordinator

Flint Hills Resources; Kansas City (MO); On-site; USD 63,000 - 80,000; Full time

Job summary

Molex - ADS, a Koch company, is seeking a Customer Service & Sales Operations member to interpret, coordinate, enter, and follow up on sales orders and shipments. You will ensure order accuracy before release for production and collaborate across sales, engineering, and production to meet customer commitments.

You will join a team focused on on-time delivery, clear communication, and continuous process improvement. The role requires strong ERP skills, Excel, and 2+ years in related fields.

Qualifications

• High school diploma or equivalent.
• 2+ years of related experience in sales order entry, customer service, or supply chain coordination.
• Proficient with ERP/order-entry systems and comfortable auditing purchase orders and change orders.
• Strong written and verbal communication skills with internal teams and customers.

Responsibilities

• Serve as the primary point of contact for assigned customer orders, ensuring orders are entered accurately into the ERP system before release for production.
• Validate pricing, payment terms, delivery schedules, and quality/flowdown codes; escalate with internal stakeholders when clarifications are needed.
• Proactively manage order health by monitoring open order reports and initiating change orders or expedite actions to prevent delivery issues.
• Prepare and issue sales order acknowledgements, quotes, and customer communications clearly and timely to reduce downstream errors.
• Support account managers with customer escalations, schedule adjustments, and coverage during PTO or absence for continuity of service.
• Collaborate with sales, marketing, engineering, and production to provide technical guidance and communicate customer developments across departments.
• Maintain customer accounts and documentation in accordance with procedures; assist with reproms and catalog requests as needed.
• Act as backup to the main switchboard or perform additional clerical duties supporting sales objectives.

Skills

ERP proficiency

Order entry accuracy

Customer service

Education

High school diploma

Tools

Excel

Job description

Molex - ADS, a Koch company, is seeking a Customer Service & Sales Operations member to interpret, coordinate, enter, and follow up on sales orders and shipments. You will ensure order accuracy before release for production and collaborate across sales, engineering, and production to meet customer commitments.

You will join a team focused on on-time delivery, clear communication, and continuous process improvement. The role requires strong ERP skills, Excel, and 2+ years in related fields.