Aerospace Account Manager: Drive Delivery & Profitability

Ferco Aerospace; Franklin (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Ferco Tech in Franklin, OH, seeks an Account Manager to own aerospace customer relationships, drive commercial decisions, and lead cross-functional teams. You'll manage complex escalations, RFQs, pricing, and profitability analyses while collaborating with Planning, Operations, Quality, Engineering, and Estimating.

The role emphasizes ownership, data-driven recommendations, and accountability. This full-time, first-shift position offers growth opportunities within a growing company with strong

Qualifications

• 5+ years of experience in Account Management, Commercial Operations, Program Management, Sales Operations, Supply Chain, or Manufacturing.

Responsibilities

• Serve as the first level of escalation beyond Account Specialists for complex customer delivery, backlog, quality, pricing, and commercial concerns.
• Coordinate with Planning, Operations, Quality, Engineering, and other departments to develop recovery plans and align customer communications with internal commitments.
• Support Account Specialists through difficult customer conversations and follow issues through to resolution.
• Own the daily RFQ process - from customer request through technical and cost reviews, pricing recommendations, submission, and follow-up.
• Partner with Engineering and Estimating to assess technical feasibility, review cost estimates, and prepare complete RFQ packages for commercial review.
• Develop pricing recommendations using manufacturing costs, gross margin, historical pricing, forecast volumes, customer demand, engine build rates, and competitive considerations.
• Analyze customer backlog, forecasts, delivery performance, revenue, profitability, and scorecards to identify risks and opportunities.
• Track quote outcomes and maintain win/loss reporting to improve quoting effectiveness.
• Support annual pricing reviews, pricing adjustments, and margin-improvement initiatives.
• Provide leadership with clear analysis and recommendations, escalating significant demand changes or commercial risks when needed.

Skills

Account Management

Pricing analysis

RFQ process

Cross-functional collaboration

Excel

Data analysis

Education

Bachelor's degree in Business/Finance/Supply Chain/Engineering

Tools

Epicor ERP

Job description

Ferco Tech in Franklin, OH, seeks an Account Manager to own aerospace customer relationships, drive commercial decisions, and lead cross-functional teams. You'll manage complex escalations, RFQs, pricing, and profitability analyses while collaborating with Planning, Operations, Quality, Engineering, and Estimating.

The role emphasizes ownership, data-driven recommendations, and accountability. This full-time, first-shift position offers growth opportunities within a growing company with strong