AEP Platform Analyst & Admin — CJA/AJO Expert

Perfict Global, Inc.

Redlands (CA)

Sur place

USD 96 000 - 165 000

Plein temps

Il y a 9 heures

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Résumé du poste

Perfict Global, Inc. in Redlands, CA seeks an experienced Business Analyst / Application Administrator for Adobe Experience Platform (AEP), Customer Journey Analytics (CJA), and Adobe Journey Optimizer (AJO).

The role covers day-to-day admin, configuration, security, and platform monitoring onsite. You will work with business teams, data engineers, and vendor support to ensure platform stability, compliance, and performance.

Qualifications

5+ years in business analysis, application administration, or MarTech platforms.
Hands-on experience with AEP, CJA, and AJO.
Strong knowledge of incident, change, and release management processes.
Experience coordinating with external vendors and technical support teams.

Responsabilités

Administer and maintain AEP, CJA, and AJO environments.
Manage user access, roles, permissions, and onboarding/offboarding in Adobe Admin Console.
Monitor health, licensing, capacity, and performance of platforms.
Coordinate incidents, service requests, and root-cause analysis.
Collaborate with Adobe Support and internal teams on issues and escalations.
Support platform releases, sandbox promotions, testing, and deployments.
Gather business requirements and translate into administration needs.
Maintain documentation, runbooks, and access records.
Ensure security, privacy, auditing, and data governance compliance.
Identify opportunities to optimize licensing and automate admin tasks.