AEM Support Specialist: Elevate Platform Reliability

TechDigital Group; Orlando (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology solutions provider in Orlando is seeking an AEM Support Specialist responsible for the smooth operation and maintenance of Adobe Experience Manager platforms. The ideal candidate should possess strong technical skills in Java, JavaScript, and AEM modules, alongside excellent problem-solving abilities. Responsibilities include troubleshooting, system performance monitoring, and user support. This position offers a dynamic environment with opportunities for collaboration and professional growth.

Qualifications

• Strong technical skills in programming languages.
• Experience with AEM and its various modules.
• Proficiency in diagnostics and solutions implementation.
• Clear communication of technical concepts to varied audiences.
• Familiarity with incident management tools.

Responsibilities

• Troubleshoot and resolve AEM-related technical issues.
• Monitor system health and optimize performance.
• Provide user support and training on AEM.
• Collaborate with development teams for feature implementation.
• Manage integrations between AEM and other systems.
• Document processes and maintain a knowledge base.
• Manage incidents using ITSM tools.
• Stay updated with AEM versions and best practices.
• Ensure system security through user management.

Skills

Java

JavaScript

HTML

CSS

XML

Python

AEM modules

Troubleshooting

Communication

ITSM tools

Agile methodologies

Job description

A technology solutions provider in Orlando is seeking an AEM Support Specialist responsible for the smooth operation and maintenance of Adobe Experience Manager platforms. The ideal candidate should possess strong technical skills in Java, JavaScript, and AEM modules, alongside excellent problem-solving abilities. Responsibilities include troubleshooting, system performance monitoring, and user support. This position offers a dynamic environment with opportunities for collaboration and professional growth.