YOUR ROLE
As the full-time Sales Leader, you support the Store Leadership Team by managing strong Leader on Duty (LOD) shifts and ensuring a stellar guest experience. You oversee daily store operations as needed, train, motivate, and celebrate associates, and have a passion for driving sales results. Most importantly, you embody our company values and bring your authentic self to work every day.
YOUR RESPONSIBILITIES
- Drive sales: As a key LOD, you maximize Fitting Room and Salesfloor productivity and build guest loyalty through an exceptional in-store experience. You support Store Leadership in maximizing business opportunities to meet KPI targets.
- Lead people: You motivate and inspire the team through AEO's core values. You serve as a role model and hold associates accountable to uphold AEO's service standards, especially on the Salesfloor and in the Fitting Room.
- Talent development: You prioritize recruiting and hiring strong talent to ensure optimal staffing. You are committed to training and developing associates to provide outstanding service and uphold a Guest First culture.
- Teamwork and coaching: You set clear, attainable goals for Sales and Stock Associates, provide ongoing performance feedback through real-time coaching, and motivate associates by celebrating successes.
- Visual & operational innovation: You execute and innovate daily visual and operational procedures, including shipment processing, merchandising, and visual standards. You ensure Fitting Rooms are always guest-ready and aligned with AEO Brand Standards.
- Integrity: You maintain store safety standards, adhere to Asset Protection policies, follow AEO's policies and procedures, and always do the right thing.
YOU'D BE GREAT FOR THIS ROLE IF:
- You love AE and Aerie products.
- You have previous retail management experience.
- You excel at multi-tasking, attention to detail, and time management.
- You possess business acumen.
- You have flexible availability to work when guests shop.
OUR ASSOCIATES LOVE AEO BECAUSE:
- They work with genuine people and become part of our #AEOFamily.
- They have opportunities for development, learning new skills, and career growth.
- They receive 40% off AE & Aerie products year-round, plus seasonal discounts.
- They can participate in contests to win free merchandise and exclusive prizes.