AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters; Lexington (KY); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a leading American jeans and apparel brand as a part-time Brand Ambassador. You'll create amazing shopping experiences for guests, embodying our brand values. This role involves engaging customers, sharing product knowledge, and working collaboratively with your team. Enjoy a vibrant work environment, opportunities for development, and discounts on products.

Benefits

40% off product at AE & Aerie

Opportunities for development

Participation in store contests

Qualifications

• Must be at least 16 years old.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Assist in various store roles including Salesfloor and Cash & Wrap.
• Resolve guest concerns while adhering to company policy.

Skills

Customer Service

Teamwork

Problem Solving

Communication

Education

Retail Experience

Job description

Job Description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes into the store with an amazing shopping experience, making their day better than before they arrived. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

1. You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
2. You're passionate about AE & Aerie product! Guests come to you to learn about product details and you are excited to make product suggestions to fit their needs.
3. You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
4. You can hang! Your skillset is versatile, and you can easily switch between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
5. You're an innovative problem solver! Making your guests' day is your priority, and you're able to proactively resolve guest concerns while sticking to company policy.
6. You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
7. You've got integrity! You do the right thing and always adhere to AEO's policies & procedures.

YOU'D BE GREAT FOR THIS ROLE IF :

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (looking at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. #practicemakesperfect
• You're at least 16 years of age.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE :

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

About Us

American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity, and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity (