AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Glendale (AZ); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

40% off AE & Aerie year-round

Seasonal discounts with new floorsets

Store contests and rewards

Job summary

American Eagle Outfitters Inc. is seeking a part-time Brand Ambassador in Glendale, AZ to bring the brand to life daily and provide customers with an exceptional shopping experience.

You will engage guests using our selling model, educate on products, and promote AE/Aerie loyalty programs, while moving between Salesfloor, Cash & Wrap, fitting rooms, and stockroom as needed. The role requires energy, strong people skills, and availability for evenings, weekends, and holidays.

Qualifications

• Experience in customer-facing roles in retail environments.

Responsibilities

• Use the AEO Selling Model to engage with every guest and help them find exactly what they’re looking for, with a friends-first mindset.
• Educate guests on product details and make product suggestions to fit their needs.
• Introduce the AEO loyalty program and additional brand channels to guests.
• Flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while staying consistent with company policy.
• Assist your team to complete tasks efficiently.
• Adhere to AEO policies and procedures with integrity.

Skills

People interaction

Retail experience

Job description

YOUR ROLE

As a part‑time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes into the store with an amazing shopping experience, making their day better than before they arrived. You are the face of our company and you’re proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your real self to work every day.

Your Responsibilities

• Use the AEO Selling Model to engage with every guest and help them find exactly what they’re looking for, with a friends‑first mindset.
• Educate guests on product details and make product suggestions to fit their needs.
• Introduce the AEO loyalty program and additional brand channels to guests.
• Flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while staying consistent with company policy.
• Assist your team to complete tasks efficiently.
• Adhere to AEO policies and procedures with integrity.

You'd Be Great For This Role If

• You love interacting with people.
• You are full of energy and can handle multiple tasks in a fast‑paced environment.
• You are available to work evenings, weekends, and holidays.
• You love AE and Aerie products.
• You have previous retail experience.
• You are at least 16 years of age.

Benefits of Working With AEO

• You work with real people – there’s nothing like our AEO Family.
• Opportunities for development, new skill learning, and potential for career advancement.
• Receive 40% off product at both AE & Aerie year‑round plus additional seasonal discounts with new floorsets.
• Participate in store contests for prizes.

About Us

American Eagle is a leading American jeans and apparel brand, the go‑to destination for casual style since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self‑expression and empower our customers to celebrate their own uniqueness. We have expanded our leadership by producing innovative, sustainable fabrics.

Equal Employment Opportunity

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

Pay & Benefits

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide real rewards at its discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification, and years of service. Additional information is available upon request.

Job Information

• Job Identification: 28716
• Job Category: Stores
• Posting Date: 2026-07-14
• Job Schedule: Part time
• Locations: Glendale, AZ, United States