Advisor Liaison

Cambridge Investment Research, Inc.; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, vision, dental

Life insurance

Long-term disability

401K with company matching

Vacation and sick time

Eleven paid holidays

Job summary

Cambridge Investment Research, Inc. is seeking an Advisor Liaison to serve as the primary contact between Jordan Creek Financial Solutions and affiliated financial professionals, ensuring strong advisor relationships, regulatory compliance, and smooth operations.

You will review daily activity, approve new business, provide guidance on policy changes, and support strategic projects across the firm, applying excellent communication and relationship-management skills.

Qualifications

• Strong judgment and problem-solving abilities.
• Excellent communication and presentation skills.
• Ability to plan, prioritize multiple projects, and manage relationships.

Responsibilities

• Partner with supervisors and professionals to communicate policies and procedures.
• Supervise securities activity and review or approve sales activity and correspondence.
• Identify and address professional needs using data and responsive service.
• Review, analyze, and approve daily new business and support paperwork.
• Lead process improvement and track escalated issues through resolution.
• Provide guidance on business strategy and branch growth, including training.
• Collaborate on strategic projects and reinforce regulatory compliance.

Skills

Judgment

Problem-solving

Communication

Presentation

Planning

Relationship management

Prioritization

Resilience under pressure

Job description

Key Deliverables and Responsibilities

Be the connection that helps financial professionals thrive. The Advisor Liaison is the primary point of contact between Jordan Creek Financial Solutions and affiliated financial professionals, combining relationship support, compliance oversight, issue resolution, and operational excellence.

Job Summary

Key Deliverables and Responsibilities

Be the connection that helps financial professionals thrive. The Advisor Liaison is the primary point of contact between Jordan Creek Financial Solutions and affiliated financial professionals, combining relationship support, compliance oversight, issue resolution, and operational excellence.

What You’ll Do

• Partner with OSJ Supervisors and financial professionals to communicate policies and procedures, share Cambridge information, and strengthen advisor relationships.
• Supervise personal securities activity and review or approve sales activity and correspondence; serve as an escalation resource for supervisors, financial professionals, and designees.
• Identify and address financial professional needs by using data, responsive service, and consistent follow-through.
• Review, analyze, and approve daily new business in a timely manner, and support account paperwork and system updates.
• Lead continuous improvement efforts for day-to-day processes and procedures, including tracking escalated issues through resolution.
• Provide guidance on business strategy, industry changes, and branch growth, including office visits and training sessions when appropriate.
• Collaborate across the firm on strategic projects and help reinforce internal policies, regulatory requirements, and clearing-firm procedures.

What We Are Looking For

• 3+ years of related experience and/or training.
• Series 99 license required; Series 7 and/or Series 24 preferred.
• Strong judgment, problem-solving, communication, presentation, planning, and relationship-management skills.
• Ability to interpret financial reports, regulatory guidance, policies, procedures, and legal or technical information.
• Ability to prioritize multiple projects, work effectively under pressure, and adapt to changing business conditions.

How You’ll Make An Impact

You will help create a consistent, high-quality advisor experience by connecting people with the right guidance, resolving complex needs, strengthening day-to-day operations, and supporting responsible growth across the Jordan Creek network.

Service Commitment

Jordan Creek is committed to delivering high levels of service. In this role, you will be expected to understand and meet position-specific service standards and contribute to the definition, measurement, and reporting of new standards that improve service.

Why Cambridge?

Cambridge has competitive benefits and promotes a work/life balance to encourage individual success.

• Premium benefit package including medical, vision, dental, life and long-term disability insurance
• Vacation/sick time
• 401K retirement plan with company matching program
• Eleven paid holidays

You can find more details about our comprehensive benefits packagehere.

Cambridge Overview

Cambridge is a financial solutions firm that provides business support services to thousands of independent financial advisors. These advisors offer personalized investment services including wealth management, financial planning, and retirement services to individuals and families across the country. Cambridge provides significant compliance, technology, and transaction processing support to these financial advisors and their offices.