Advisor Liaison

Cambridge Investment Research, Inc.; West Des Moines, Northern (IA, KY); Hybrid; USD 75,000 - 95,000; Full time

Job summary

Cambridge Investment Research, Inc. is seeking an Advisor Liaison in the United States to serve as the primary contact between Cambridge and affiliated financial professionals.

You will coordinate policy communication, oversee compliance with sales activities, and drive operational excellence across the Jordan Creek network. Responsibilities include partnering with supervisors, reviewing daily business for compliance, and guiding advisors through strategy changes.

Qualifications

• 3+ years of related experience and/or training.
• Series 99 license required; Series 7 and/or Series 24 preferred.
• Strong judgment, problem-solving, communication, presentation, planning, and relationship-management skills.
• Ability to interpret financial reports, regulatory guidance, policies, procedures, and legal or technical information.

Responsibilities

• Partner with OSJ Supervisors and financial professionals to communicate policies and procedures, share Cambridge information, and strengthen advisor relationships.
• Supervise personal securities activity and review or approve sales activity and correspondence; escalate as needed.
• Identify advisor needs using data, responsive service, and follow-through.
• Review, analyze, and approve daily new business and support account paperwork and system updates.
• Lead process improvements and track escalated issues through resolution.
• Provide guidance on business strategy, industry changes, and branch growth; conduct visits and training.
• Collaborate on strategic projects and reinforce internal policies and regulatory requirements.

Skills

Relationship management

Communication

Problem solving

Presentation

Planning

Series 99 license

Series 7 license (preferred)

Series 24 license (preferred)

Job description

Job Summary Key Deliverables and Responsibilities

Be the connection that helps financial professionals thrive. The Advisor Liaison is the primary point of contact between Jordan Creek Financial Solutions and affiliated financial professionals, combining relationship support, compliance oversight, issue resolution, and operational excellence.

What You'll Do

Partner with OSJ Supervisors and financial professionals to communicate policies and procedures, share Cambridge information, and strengthen advisor relationships. Supervise personal securities activity and review or approve sales activity and correspondence; serve as an escalation resource for supervisors, financial professionals, and designees. Identify and address financial professional needs by using data, responsive service, and consistent follow-through. Review, analyze, and approve daily new business in a timely manner, and support account paperwork and system updates. Lead continuous improvement efforts for day-to-day processes and procedures, including tracking escalated issues through resolution. Provide guidance on business strategy, industry changes, and branch growth, including office visits and training sessions when appropriate. Collaborate across the firm on strategic projects and help reinforce internal policies, regulatory requirements, and clearing-firm procedures.

What We Are Looking For

• 3+ years of related experience and/or training.
• Series 99 license required; Series 7 and/or Series 24 preferred.
• Strong judgment, problem-solving, communication, presentation, planning, and relationship-management skills.
• Ability to interpret financial reports, regulatory guidance, policies, procedures, and legal or technical information.
• Ability to prioritize multiple projects, work effectively under pressure, and adapt to changing business conditions.

How You'll Make an Impact

You will help create a consistent, high-quality advisor experience by connecting people with the right guidance, resolving complex needs, strengthening day-to-day operations, and supporting responsible growth across the Jordan Creek network.

Service Commitment

Jordan Creek is committed to delivering high levels of service. In this role, you will be expected to understand and meet position-specific service standards and contribute to the definition, measurement, and reporting of new standards that improve service.

Why Cambridge?

Cambridge has competitive benefits and promotes a work/life balance to encourage individual success.

• Premium benefit package including medical, vision, dental, life and long-term disability insurance
• Vacation/sick time
• 401K retirement plan with company matching program
• Eleven paid holidays

You can find more details about our comprehensive benefits package here.

Cambridge Overview

Cambridge is a financial solutions firm that provides business support services to thousands of independent financial advisors. These advisors offer personalized investment services including wealth management, financial planning, and retirement services to individuals and families across the country. Cambridge provides significant compliance, technology, and transaction processing support to these financial advisors and their offices.

At Cambridge, we're not just offering a job - we're inviting you to join a community where you can make a real impact and grow a fulfilling career. With exceptional development opportunities and a team that truly supports your success, you'll have everything you need to thrive.

Learn more about working at Cambridge here.

Culture is at the core of who we are. We believe great things happen when people work together in a supportive, balanced, and collaborative environment. At Cambridge, your voice matters, friendships flourish, and you'll always feel part of something bigger.

Discover our culture here.