Advisor Experience Coordinator

Briggs Freeman Sotheby's International Realty; Fort Worth (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Briggs Freeman Sotheby’s International Realty seeks an Advisor Experience Coordinator to support real estate advisors in Fort Worth. This full-time, on-site role coordinates onboarding/offboarding, controls access to tools, and ensures the team is informed about policies and resources.

You will help schedule training, maintain documentation, and respond to advisor inquiries while collaborating with internal teams to resolve needs and improve workflows.

Qualifications

• Strong communication and interpersonal skills.
• Organizational and time-management skills.
• Customer service and relationship management skills.
• Basic technical and digital literacy, including CRM or database systems.
• Analytical and process-improvement skills.
• Active real estate license is required with prior experience as a real estate professional.
• Not a position intended for the newly licensed.

Responsibilities

• Coordinate onboarding and offboarding for advisors.
• Manage access to company tools and platforms.
• Keep advisors informed about policies, resources and best practices.
• Schedule and organize training sessions, meetings and events.
• Maintain up-to-date documentation, guides and internal communications.
• Respond to advisor inquiries and troubleshoot basic system issues.
• Gather advisor feedback and support continuous improvement initiatives.

Skills

Communication

Organization

Customer service

Technical literacy

Analytical thinking

Real estate license

Education

Active real estate license

Real estate experience

Tools

CRM software

Office productivity tools

Job description

Company Description

Briggs Freeman Sotheby's International Realty is the leading luxury real estate brokerage in North Texas, with nearly 400 agents serving clients from offices in Dallas, Fort Worth, Fort Worth West (Parker County), Southlake, Lakewood, and Plano/Frisco. Founded in 1960, the brokerage has a long-standing record of multibillion-dollar total sales over consecutive years. As part of Peerage Realty Partners and the global Sotheby’s International Realty network, the company connects clients and advisors to extensive resources, international reach, and exceptional marketing. Briggs Freeman Sotheby’s International Realty specializes in luxury homes, high-rises, ranches, land, and commercial properties, supported by affiliated mortgage and title services. Its digital platform, briggsfreeman.com, offers comprehensive property listings, neighborhood insights, market data, and rich media content.

Role Description

The Advisor Experience Coordinator is a full-time, on-site role based in Fort Worth, TX, focused on supporting real estate advisors and enhancing their day-to-day experience with the brokerage. This role coordinates onboarding and offboarding processes for advisors, manages access to company tools and platforms, and ensures advisors are informed about policies, resources, and best practices. The Coordinator will assist with scheduling and organizing training sessions, meetings, and events, and will help maintain up-to-date documentation, guides, and internal communications. Daily responsibilities include responding to advisor inquiries, troubleshooting basic system or process issues, and liaising with internal departments to resolve advisor needs promptly. The role also contributes to continuous improvement by gathering advisor feedback, tracking common challenges, and supporting initiatives that improve advisor satisfaction and productivity.

Qualifications

• Candidates should possess strong communication and interpersonal skills, including the ability to build rapport with advisors, deliver clear information, and collaborate effectively with cross-functional teams.
• Candidates should possess organizational and time-management skills, such as managing multiple requests, prioritizing tasks, coordinating schedules, and maintaining accurate records and documentation.
• Candidates should possess customer service and relationship management skills, including responsiveness, problem-solving, and a service-oriented mindset focused on advisor experience.
• Candidates should possess basic technical and digital literacy skills, including proficiency with office productivity tools, CRM or database systems, and quick learning of new platforms used in real estate operations.
• Candidates should possess analytical and process-improvement skills, including attention to detail, the ability to identify recurring issues, and willingness to recommend and support better workflows.
• An active real estate license is required with prior experience as a real estate professional a must

Not a position intended for the newly licensed.

• Working knowledge of residential real estate contracts,timelines and transactions
• Proactive, detail-oriented and willing to assist wherevwr needed