Advising Operations Coordinator

The University of North Carolina at Greensboro; Greensboro (NC); On-site; USD 27,000 - 45,000; Full time

Job summary

The University of North Carolina at Greensboro is seeking an Advising Operations Coordinator for the College of Arts and Sciences Advising Center (CASA).

In this role you will be the first point of contact, support the Director and Associate Director, coordinate communications, prepare student reports, and help assign advisors while identifying opportunities to improve services and operations.

Qualifications

• Bachelor's degree required.
• Excellent communication, organizational, and teamwork skills.
• Experience with Banner Student & Banner HR; proficiency with Excel.

Responsibilities

• Serve as first point of contact for CASA office, assisting students, families, faculty, and staff.
• Coordinate office communications around academic policies and procedures.
• Create and review student reports; coordinate advisor assignments.
• Refer needs outside CASA's scope to appropriate offices; assess services for improvements.

Skills

Communication

Organizational skills

Teamwork

Excel

Banner HR

Education

Bachelor's degree

Tools

Banner Student

Banner HR

Excel

Job description

Posting Details

Posting Details

Position Information

Position Number: 002532

Functional Title: Advising Operations Coordinator

Position Type: Staff

Position Eclass: EZ - EHRA Non - Exempt Permanent

University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 must? Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The College of Arts and Sciences Advising Center (CASA) provides comprehensive undergraduate advising to all first-year students majoring in the College of Arts and Sciences. CASA also supports transfer and readmitted students during the Winter and Summer advising periods.

Position Summary

The Advising Operations Coordinator serves as the first point of contact for the College of Arts and Sciences Advising (CASA) office, providing front-line support and assisting students, families, faculty, staff, and campus partners with questions, concerns, and advising-related needs. This position supports the Director and Associate Director by coordinating office communications regarding academic policies, procedures, and practices; providing timely and accurate assistance to students and making appropriate referrals to other University offices when needs fall outside CASA's scope of services; creating and reviewing student reports and coordinating advisor assignments for students served by the CASA Advising Center; and assessing CASA student services while identifying and planning for changes in equipment, funding, space utilization, technology, and human resource support to enhance office operations and the student experience.

Minimum Qualifications

• Bachelor's degree

Preferred Qualifications

• Excellent communication skills; Excellent organizational skills; Excellent teamwork; Experience with Banner Student & Banner HR; Proficiency with Excel.

Recruitment Range

$43,000 - $45,175

Org # - Department

CAS Advising Center (CASA) - 12223

Job Open Date

08/03/2026

Job Close Date

08/17/2026

FTE

1.000

Type of Appointment

Permanent

Number of Months per Year

12

FLSA

Non-Exempt