ADVERTISING SALES COORDINATOR

Woodward Communications, Inc.; Dubuque (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

Woodward Communications, Inc. in Dubuque, IA seeks an Advertising Operations Coordinator to act as a primary liaison between sales, clients, Creative Services and other internal teams.

You will manage ad orders, proofs, assets, and production workflows to ensure on-time delivery and exceptional service. Responsibilities include preparing work tickets, entering orders, coordinating materials, reviewing proofs, and supporting sales with outreach and account communications.

Qualifications

• Two years of post-secondary education, technical training, or equivalent work experience preferred.
• Experience with advertising production, graphic design, newspaper advertising, digital advertising, or related marketing functions preferred.
• Proficiency with Adobe products, Microsoft Office applications, Google Workspace, internet-based platforms, and advertising management systems.
• Strong written, verbal, listening, and interpersonal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

• Serve as a primary coordinator between sales, clients, Creative Services and internal departments to ensure workflow and customer service.
• Prepare work tickets, advertising copy, and basic ad design recommendations for print, digital, and national orders.
• Enter advertising orders accurately into the advertising management system.
• Coordinate flow of advertising materials and artwork to Creative Services for production.
• Assist with sales support activities, including prospecting and sales calls as requested by the sales team.
• Cross-train with team members to maintain service levels and department efficiency.
• Ensure daily production deadlines are met while coordinating ad copy and materials.
• Review, verify, and approve ad proofs as needed to meet workflow requirements.
• Process cooperative advertising billing requests as directed by sales representatives, management, or clients.
• Utilize customer and manufacturer websites to obtain advertising copy, images, and supporting materials.
• Organize and coordinate publication verification processes.
• Coordinate pre-production advertising workflows for special projects and promotions.
• Recommend process improvements and workflow enhancements to increase department efficiency and effectiveness.
• Maintain a customer-first approach while providing exceptional service to internal and external customers.
• Meet with clients as requested to support account service and advertising initiatives.
• Assist with incoming and outgoing account communications on behalf of the sales team.
• Participate in the Great Game of Business and support company initiatives.
• Adhere to all company safety standards, cybersecurity, and regulatory compliance requirements.
• Perform all other duties as assigned.

Skills

Advertising production

Graphic design

Adobe Creative Suite

Microsoft Office

Google Workspace

Advertising management systems

Strong communication

Time management

Customer service

Education

Post-secondary education

Job description

Specific Responsibilities

• Serve as a primary coordinator between the sales team, clients, Creative Services, and other internal departments to ensure efficient workflow and outstanding customer service.
• Prepare work tickets, advertising copy, and basic ad design recommendations as needed for print, digital, preprint, and national advertising orders.
• Enter advertising orders accurately into the advertising management system.
• Coordinate the flow of advertising materials and artwork to Creative Services for production.
• Assist with sales support activities, including prospecting and sales calls as requested by the sales team.
• Cross-train with team members to maintain service levels and department efficiency.
• Ensure daily production deadlines are met while coordinating advertising copy and related materials.
• Review, verify, and approve ad proofs as needed to meet workflow requirements.
• Process cooperative advertising billing requests as directed by sales representatives, management, or clients.
• Utilize customer and manufacturer websites to obtain advertising copy, images, and supporting materials.
• Organize and coordinate publication verification processes.
• Coordinate pre-production advertising workflows for special projects and promotions.
• Recommend process improvements and workflow enhancements to increase department efficiency and effectiveness.
• Maintain a customer-first approach while providing exceptional service to internal and external customers.
• Meet with clients as requested to support account service and advertising initiatives.
• Assist with incoming and outgoing account communications on behalf of the sales team.
• Participate in the Great Game of Business and support company initiatives.
• Adhere to all company safety standards, including general workplace safety, cybersecurity, and regulatory compliance requirements.
• Perform all other duties as assigned.

Qualifications

• Two years of post-secondary education, technical training, or equivalent work experience preferred.
• Experience with advertising production, graphic design, newspaper advertising, digital advertising, or related marketing functions preferred.
• Proficiency with Adobe products, Microsoft Office applications, Google Workspace, internet-based platforms, and advertising management systems.
• Strong written, verbal, listening, and interpersonal communication skills.
• Demonstrated English grammar, spelling, proofreading, and detail-orientation skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong organizational, critical thinking, problem-solving, and decision-making skills.
• Ability to work independently while contributing effectively within a team environment.
• Strong customer service orientation with the ability to build positive relationships internally and externally.
• Demonstrated adaptability, professionalism, resourcefulness, and sound judgment.
• Valid driver's license and adhere to company driving eligibility requirements, including proof of auto insurance.
• Demonstrated alignment with company core values and ESOP culture.

Physical Requirements

• Prolonged periods of sitting and working at a computer.
• Frequent use of a keyboard, mouse, telephone, and other standard office equipment.
• Ability to view and review digital and printed advertising materials.
• Ability to communicate effectively in person, by phone, and electronically.
• Ability to occasionally lift and carry office materials weighing up to 20 pounds.
• Ability to travel locally for client meetings and company business as needed.