ADVERTISING SALES COORDINATOR

Woodward Communications; Dubuque (IA); On-site; USD 35,000 - 55,000; Full time

Job summary

TH Media in Dubuque, IA seeks an organized coordinator to bridge the sales team, clients, and Creative Services, ensuring smooth workflow and top‑notch customer service. You will prepare ad copy, enter orders, and manage materials for print, digital, and national campaigns.

Daily duties include coordinating proofs, supporting sales, and maintaining production timelines while collaborating with internal teams. A strong eye for detail and excellent communication are essential.

Qualifications

• Two years post-secondary education, technical training, or equivalent work experience preferred.
• Experience in advertising production, graphic design, newspaper or digital advertising preferred.
• Proficiency with Adobe, Microsoft Office, Google Workspace, and advertising management systems.
• Strong written, verbal, listening, and interpersonal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

• Serve as a primary coordinator between the sales team, clients, Creative Services, and internal departments to ensure workflow and exceptional customer service.
• Prepare work tickets, advertising copy, and basic ad design recommendations for print, digital, and national orders.
• Enter advertising orders accurately into the advertising management system.
• Coordinate the flow of advertising materials and artwork to Creative Services for production.
• Assist with sales support activities, including prospecting and sales calls as requested by the sales team.
• Cross-train with team members to maintain service levels and department efficiency.
• Meet deadlines by coordinating advertising copy and related materials for daily production.
• Review, verify, and approve ad proofs to meet workflow requirements.

Skills

Strong communication

Multitasking

Detail-oriented

Customer service orientation

Team collaboration

Education

High School diploma or equivalent

Post-secondary training preferred

Tools

Adobe Creative Suite

Advertising management system

MS Office

Google Workspace

Job description

Job Details

Job Location: TH Media - Dubuque, IA 52001
Position Type: Full Time
Education Level: High School
Travel Percentage: Up to 25%
Job Shift: Day

Specific Responsibilities

• Serve as a primary coordinator between the sales team, clients, Creative Services, and other internal departments to ensure efficient workflow and outstanding customer service.
• Prepare work tickets, advertising copy, and basic ad design recommendations as needed for print, digital, preprint, and national advertising orders.
• Enter advertising orders accurately into the advertising management system.
• Coordinate the flow of advertising materials and artwork to Creative Services for production.
• Assist with sales support activities, including prospecting and sales calls as requested by the sales team.
• Cross-train with team members to maintain service levels and department efficiency.
• Ensure daily production deadlines are met while coordinating advertising copy and related materials.
• Review, verify, and approve ad proofs as needed to meet workflow requirements.
• Process cooperative advertising billing requests as directed by sales representatives, management, or clients.
• Utilize customer and manufacturer websites to obtain advertising copy, images, and supporting materials.
• Organize and coordinate publication verification processes.
• Coordinate pre-production advertising workflows for special projects and promotions.
• Recommend process improvements and workflow enhancements to increase department efficiency and effectiveness.
• Maintain a customer-first approach while providing exceptional service to internal and external customers.
• Meet with clients as requested to support account service and advertising initiatives.
• Assist with incoming and outgoing account communications on behalf of the sales team.
• Participate in the Great Game of Business and support company initiatives.
• Adhere to all company safety standards, including general workplace safety, cybersecurity, and regulatory compliance requirements.
• Perform all other duties as assigned.

Qualifications

• Two years of post-secondary education, technical training, or equivalent work experience preferred.
• Experience with advertising production, graphic design, newspaper advertising, digital advertising, or related marketing functions preferred.
• Proficiency with Adobe products, Microsoft Office applications, Google Workspace, internet-based platforms, and advertising management systems.
• Strong written, verbal, listening, and interpersonal communication skills.
• Demonstrated English grammar, spelling, proofreading, and detail-orientation skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong organizational, critical thinking, problem-solving, and decision-making skills.
• Ability to work independently while contributing effectively within a team environment.
• Strong customer service orientation with the ability to build positive relationships internally and externally.
• Demonstrated adaptability, professionalism, resourcefulness, and sound judgment.
• Valid driver's license and adhere to company driving eligibility requirements, including proof of auto insurance.
• Demonstrated alignment with company core values and ESOP culture.

Physical Requirements

• Prolonged periods of sitting and working at a computer.
• Frequent use of a keyboard, mouse, telephone, and other standard office equipment.
• Ability to view and review digital and printed advertising materials.
• Ability to communicate effectively in person, by phone, and electronically.
• Ability to occasionally lift and carry office materials weighing up to 20 pounds.
• Ability to travel locally for client meetings and company business as needed.