Advertising Operations & Revenue Enablement

Crain Communications; Michigan; Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Bonus opportunities

Retirement plan contributions

On-site 3 days/week where applicable

Job summary

Crain Communications is seeking an Advertising Operations Specialist who will partner with Sales and cross-functional teams to prioritize work, resolve challenges, coordinate projects, and provide analytics that help inform client opportunities. You will own key reporting processes and dashboards, support workflow management, QA, and documentation to enable scalable growth.

The role requires a strong foundation in advertising systems, data interpretation, and cross‑functional collaboration.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years of experience in advertising operations, digital media, marketing operations, business operations, or project coordination.
• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Analytical mindset with the ability to interpret operational data and identify trends.

Responsibilities

• Serve as a primary operational partner for Sales, Finance, Product, Marketing Automation, fulfillment teams and technology vendors by evaluating business needs, establishing priorities, and coordinating successful execution of advertising initiatives.
• Provide data and insights for sales specific to inventory availability, campaign execution, fulfillment capabilities, and reporting to support client opportunities and enable efficient go-to-market execution.
• Own the Revenue Operations support queue by assessing business priorities, determining appropriate resolution paths, coordinating cross‑functional resources, and driving timely issue resolution while identifying opportunities for operational improvement.
• Develop, maintain and improve departmental documentation, standard operating procedures, workflow documentation, and knowledge resources.
• Support quality assurance, troubleshooting, testing, and operational readiness for new products, technologies, and system enhancements.
• Collaborate with cross‑functional teams on strategic projects, product launches, system implementations, and process improvement initiatives by managing deliverables, recommending enhancements and ensuring successful adoption

Skills

Microsoft Excel

Google Workspace

Jira

SharePoint

Workflow documentation

Microsoft PowerPoint

Google Ad Manager fundamentals

Naviga fundamentals

Digital advertising concepts

Project coordination tools

Education

Bachelor's degree or equivalent combination of education and experience

Job description

Crain Communications is seeking an Advertising Operations Specialist who will partner with Sales and cross-functional teams to prioritize work, resolve challenges, coordinate projects, and provide analytics that help inform client opportunities. You will own key reporting processes and dashboards, support workflow management, QA, and documentation to enable scalable growth.

The role requires a strong foundation in advertising systems, data interpretation, and cross‑functional collaboration.