Advertising Operations & Revenue Insights Specialist

Crain Communications; Minnesota; Hybrid; USD 60,000 - 75,000; Full time

Job summary

Crain Communications is seeking an Advertising Operations Specialist to partner with Sales and cross‑functional teams, prioritizing work, solving operational challenges, and delivering analytics that inform client opportunities.

You will own reporting processes and dashboards, support workflow management, quality assurance, and documentation, and help scale growth through process improvements and system optimization.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years in advertising operations, digital media, or project coordination.
• Strong organizational skills with attention to detail.
• Excellent written and verbal communication skills.
• Analytical mindset to interpret operational data and trends.

Responsibilities

• Serve as a primary operational partner for Sales, Finance, Product, Marketing Automation, fulfillment teams and technology vendors.
• Provide data and insights for inventory, campaign execution and reporting to support client opportunities.
• Develop, maintain and improve departmental documentation, SOPs and knowledge resources.
• Support quality assurance, troubleshooting, testing and readiness for new products and system enhancements.
• Collaborate with cross‑functional teams on strategic projects, system implementations and process improvements.

Skills

Excel

Google Workspace

Jira

SharePoint

Workflow docs

PowerPoint

Google Ad Manager

Naviga

Digital advertising

Project coordination

Education

Bachelor's degree

Tools

Jira or similar

Job description

Crain Communications is seeking an Advertising Operations Specialist to partner with Sales and cross‑functional teams, prioritizing work, solving operational challenges, and delivering analytics that inform client opportunities.

You will own reporting processes and dashboards, support workflow management, quality assurance, and documentation, and help scale growth through process improvements and system optimization.