Advertising Operations & Revenue Insights Lead

Crain Communications

Oregon (WI)

Hybrid

USD 60,000 - 75,000

Full time

12 days ago

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Job summary

Crain Communications is seeking an Advertising Operations Specialist to act as an operational partner to Sales and cross-functional teams. The role prioritizes work, resolves challenges, coordinates projects, and provides analytics to inform business decisions.

The Specialist will own reporting processes, support workflow management, and contribute to continuous process improvement by developing expertise in Crain's advertising systems and fulfillment processes.

Qualifications

Bachelor's degree or equivalent combination of education and experience.
2+ years of experience in advertising operations, digital media, marketing operations, business operations, or project coordination.
Strong organizational skills with exceptional attention to detail.
Excellent written and verbal communication skills.
Analytical mindset with the ability to interpret operational data and identify trends.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office and Google Workspace.
Interest in advertising technology, digital publishing, and operational excellence.
Desire to learn technical systems and build expertise across Revenue Operations.

Responsibilities

Serve as primary operational partner for Sales, Finance, Product, Marketing Automation, fulfillment teams and tech vendors.
Provide data and insights for inventory, campaign execution, and reporting to support client opportunities.
Own the Revenue Operations support queue and drive timely issue resolution.
Develop, maintain and improve SOPs, workflows, and knowledge resources.
Collaborate on strategic projects, product launches, and system implementations and ensure adoption.