Adventureland Park - Bartender Seasonal Supervisor

Castlepark; Altoona (IA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in leisure and entertainment is seeking a Bartender Seasonal Supervisor to lead a dynamic team at Adventureland Resort. This role is all about creating memorable experiences for guests while managing bar operations, ensuring food safety, and providing exceptional customer service. As a part of a vibrant team, you will oversee daily operations, mentor staff, and engage with guests, all while enjoying the perks of working in a fun environment. If you thrive in fast-paced settings and have a passion for hospitality, this opportunity is perfect for you!

Benefits

Flexible schedule

Cross-training opportunities

Free admission to Adventureland Resort

Exclusive company-sponsored events

Qualifications

• Must be at least 18 years old and have reliable transportation.
• 1+ years in food service and supervisory experience preferred.

Responsibilities

• Supervise daily operations of the Bartending team and ensure food safety.
• Handle guest concerns and maintain quality controls.

Skills

Customer Service Skills

Problem-Solving Abilities

Attention to Detail

Communication Skills

Ability to Work Under Pressure

Education

Bartender/Server Certification (TIPS)

1+ years of experience in food service

Supervisory experience

Tools

Point of Sale (POS) Technology

Job description

Adventureland Park - Bartender Seasonal Supervisor

Location: Adventureland, 3200 Adventureland Drive, Altoona, IA 50009, United States of America

Posted: 2 days ago

Job Requisition ID: JR105630

Palace Entertainment is a leading leisure park operator in the United States and Australia, overseeing more than 25 entertainment venues, hotels, and educational venues across 11 different states.

The Bartender Supervisor is responsible for managing operations of one or more Bar locations throughout Adventureland Resort. The day-to-day responsibilities of this role include overseeing assigned Bartender team members, food safety and sanitation, guest service, food preparation, monitoring financial transactions, and quality controls.

This position also participates in the recruitment, scheduling, timekeeping, reporting, and training activities for the Bars department to ensure a smooth and safe daily operation.

Roles & Responsibilities:

Supervisory Duties:

• Supervise the daily operations of the Bartending team and any other assigned departments.
• Lead by example, attitude, and as a representation of Adventureland Resort’s core values.
• Act as an approachable mentor and coach to all assigned team members.
• Become knowledgeable of performing the essential duties of all assigned Bar positions and backfill these positions when needed.
• Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.
• Ensure that all required meal and other breaks are being given in accordance with Iowa law.
• Assist with team scheduling and timekeeping activities.

Departmental Duties:

• Welcome all guests with a smile and positive attitude!
• Perform opening and closing procedures of assigned unit(s) including food preparation and cleanup.
• Practice, teach, and enforce proper food safety guidelines adhering to company policy and state/local Health Department requirements.
• Adhere to all bar-related TIPS safety training protocols.
• Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
• Handle and resolve escalated guest concerns and criticisms with a positive attitude.
• Oversee quality controls and production of food items.
• Manage inventory, focusing on portion and waste controls.
• Interface with warehouse on product and supply needs.
• Interface with maintenance on all equipment or physical plant needs.
• Utilize Point of Sale (POS) and registers to accurately run tabs, prepare checks, and successfully record all financial transactions.
• All other duties assigned by leadership.

Education and Experience:

• No education requirements for this position.
• 1+ years of previous work experience in food service, quick service, or restaurant setting.
• 1+ previous supervisory experience a plus, preferably in a food or restaurant setting. Previous amusement park, theme park, or waterpark experience a plus.
• Must be Bartender/Server Certified (TIPS) or become so within 30 days of hire, when required by state and local guidelines.

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with Iowa Child Labor Laws.
• Ability to work flexible schedule, including evenings, weekends, and holidays.
• Must have reliable transportation to and from your scheduled shift.
• Ability to comply with all uniform policies.
• Must possess a safety-oriented mindset and understand the importance of complying with all state and local food preparation and serving regulations.
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner.
• Must be able to speak with guests directly when other F&B leadership is not present.
• Ability to handle high-pressure situations, meet the demands of constant deadlines, and coordinate multiple priorities in a dynamic environment.
• Must possess strong written and verbal communication skills.
• Must possess strong attention to detail and problem-solving abilities.
• Previous experience with Point of Sale (POS) technology and PCI compliance a plus.

Physical Requirements:

• Ability to stand, walk, and remain on feet for the majority of the workday.
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders.
• Ability to withstand heat and humidity from the food preparation equipment.
• Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more.

Working Conditions:

• This role will be based in one or more food stall and/or restaurant locations throughout the park, with exposure to both indoor and outdoor environments.
• Subject to frequent interruptions and requests that may require reprioritization of activities.
• Frequent exposure to variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
• Subject to constant repetitive motion, high noise levels, and heavily populated environments.

Team member benefits:

Working at Adventureland Resort is about making people happy! It’s about being independent and having fun, making new friends, and earning extra money while doing so. As a Adventureland Resort employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Palace Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Adventureland Resort and all Palace Entertainment parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season

We’ve got great jobs for people just starting out in the workforce, looking for a second job, or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland Resort. Apply today!

Do not miss the chance to spark your career now!