Adventureland Park - Food & Beverage Supervisor (Seasonal)

Castlepark; Altoona (IA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at Adventureland Resort as a Food & Beverage Supervisor! This seasonal role offers an exciting opportunity to manage F&B operations, ensuring exceptional guest experiences while leading a dedicated team. You'll oversee food safety, guest service, and team training, all within a vibrant amusement park environment. With flexible scheduling and the chance to work in a fun atmosphere, this position is perfect for those looking to make a positive impact while enjoying the thrill of the park. If you have a passion for hospitality and a knack for leadership, this is the perfect place for you to shine!

Benefits

Flexible schedule

Cross-training opportunities

Free admission to Adventureland and all Palace Entertainment parks

Exclusive company-sponsored employee events

Qualifications

• 1+ years in food service or restaurant setting required.
• Supervisory experience preferred, especially in food settings.

Responsibilities

• Supervise daily operations of the F&B team and ensure compliance with safety standards.
• Handle guest concerns and maintain quality control of food items.

Skills

Customer Service Skills

Food Safety Knowledge

Supervisory Skills

Problem-Solving Abilities

Communication Skills

Education

No formal education required

1+ years in food service

1+ years supervisory experience

Tools

Point of Sale (POS) technology

Job description

Adventureland Park - Food & Beverage Supervisor (Seasonal)

Adventureland Park - Food & Beverage Supervisor (Seasonal)

Apply locations Adventureland, 3200 Adventureland drive, Altoona, IA 50009, United States of America posted on Posted 4 Days Ago job requisition id JR105586

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

The Food & Beverage (F&B) Supervisor is responsible for managing operations of one or more F&B locations throughout Adventureland Resort. The day-to-day responsibilities of this role include overseeing assigned F&B team members, food safety and sanitation, guest service, food preparation, monitoring financial transactions, and quality controls.

This position also participates in the recruitment, scheduling, timekeeping, reporting and training activities for the F&B department, to ensure a smooth and safe daily operation.

We are currently looking for a: Adventureland Park - Food & Beverage Supervisor (Seasonal)

Roles & Responsibilities:

Supervisory Duties:

• Supervise the daily operations of the F&B team and any other assigned departments
• Lead by example, attitude, and as a representation of Adventureland Resorts core values
• Act as an approachable mentor and coach to all assigned team members
• Become knowledgeable of performing the essential duties of all assigned F&B positions and backfill these positions when needed
• Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.
• Ensure that all required meal and other breaks are being given in accordance with Iowa law
• Assist with team scheduling and timekeeping activities

Departmental Duties:

• Welcome all guests with a smile and positive attitude!
• Perform opening and closing procedures of assigned unit(s) including food preparation and cleanup.
• Practice, teach and enforce proper food safety guidelines adhering to company policy and state/local Health Department requirements.
• Maintain all alcohol safety practices when applicable.
• Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
• Handle and resolve escalated guest concerns and criticisms with a positive attitude to deescalate.
• Oversee quality controls and production of food items.
• Manage inventory, focusing on portion and waste controls.
• Interface with warehouse on product and supply needs.
• Interface with maintenance on all equipment or physical plant needs.
• All other duties assigned by leadership.

Education and Experience:

• No education requirements for this position
• 1+ years of previous work experience in food service, quick service, or restaurant setting
• 1+ previous supervisory experience a plus, preferably in a food or restaurant setting. Previous amusement park, theme park, or waterpark experience a plus

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with Iowa Child Labor Laws
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from your scheduled shift
• Ability to comply with all uniform policies
• Must possess a safety-oriented mindset and understand the importance of complying with all state and local food preparation and serving regulations
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Must be able to speak with guests directly when other F&B leadership is not present
• Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment.
• Must possess strong written and verbal communication skills
• Must possess strong attention to detail and problem-solving abilities
• Previous experience with Point of Sale (POS) technology and PCI compliance a plus

Physical Requirements:

• Ability to stand, walk, and remain on feet for the majority of the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to withstand heat and humidity from the food preparation equipment
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more

Working Conditions:

• This role will be based in one or more food stall and/or restaurant locations throughout the park, with exposure to both indoor and outdoor environments
• Subject to frequent interruptions and requests that may require reprioritization of activities
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to constant repetitive motion, high noise levels, and heavily populated environments

Team member benefits:

Working at Adventureland Resort is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As an Adventureland Resort employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Palace Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Adventureland Theme Park/Waterpark and all Palace Entertainment parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland Resort. Apply today!