Adventureland Park - Bartender

Castlepark; Altoona (IA); On-site; USD 25,000 - 45,000; Full time

Job summary

Join a vibrant team at a leading leisure park as a Bartender, where your commitment to exceptional customer service will shine. This role is all about creating a welcoming atmosphere for guests while ensuring compliance with health and safety standards. You'll engage with patrons, serve delicious drinks, and contribute to a memorable experience at the park. With flexible scheduling and opportunities to learn across various departments, this position is perfect for those looking to start their career in hospitality or seeking a fun, dynamic work environment. Don't miss out on the chance to be part of an innovative and exciting company!

Benefits

Flexible schedule

Free admission to Adventureland Theme Park

Cross-training opportunities

Exclusive employee events

Qualifications

• Must be Bartender/Server Certified (TIPS) within 30 days of hire.
• 1+ years of previous bartender experience highly desired.

Responsibilities

• Greet guests and provide a positive guest experience at the bar.
• Adhere to safety and sanitation regulations while serving drinks.

Skills

Customer Service Skills

Bartending Skills

POS Technology

Safety Compliance

Education

Bartender/Server Certification (TIPS)

1+ years of Bartending Experience

Tools

Point of Sale (POS) System

Job description

Adventureland Park - Bartender

Location: Adventureland, 3200 Adventureland drive, Altoona, IA 50009, United States of America

Posted: 3 days ago

Job Requisition ID: JR105584

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels, and educational venues across 11 different states.

The Bartender will instill a customer service-focused attitude and a commitment to ensuring the highest standard of service to provide a positive guest experience.

Roles & Responsibilities:

• Greet guests in a friendly and professional manner as they approach the bar
• Protect establishment and patrons by strictly adhering to company policy as well as all state/local Health Department regulations sanitation, safety, and alcohol beverage control policies
• Maintain professional appearance and adhere to uniform standards
• Present menus to guests and promote specials and/or specialty house drinks
• Check guest identification to ensure that they meet the minimum age requirement for consumption of alcoholic beverages
• Efficiently operate restaurant equipment (e.g. telephone, juice machine, soda fountain, etc.)
• Maintain a knowledge of the menu items and assist guests by explaining how various menu items are prepared
• Take guest orders, communicate orders to kitchen, and serve food and beverages in a friendly and professional manner
• Periodically check on guests to ensure all needs and expectations are being met
• Continuously monitor guests for potential intoxication and determine when alcohol service should cease
• Adhere to all bar related TIPS safety training protocols
• Utilize Point of Sale (POS) and registers to accurately run tabs, prepare checks, and successfully record all financial transactions
• Store and stock refrigerators, ice machines, cups, straws, napkins, and other service items as needed
• Sanitize and clean service areas, bar tops, and surrounding bar areas, as needed
• Manage to-go orders and retrieve them from the kitchen, as needed
• Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities
• All other duties assigned by leadership

Education and Experience:

• No education requirements for this position
• 1+ years of previous bartender experience highly desired but not required
• Previous experience with alcoholic beverage serving and associated regulations would be helpful
• Must be Bartender/Server Certified (TIPS) or become so within 30 days of hire.

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Ability to work until later hours of the night
• Must have reliable transportation to and from your scheduled shift
• Ability to comply with all uniform policies
• Ability to refrain from on-the-job consumption of alcohol
• Must possess safety-oriented mindset and understand the importance of complying with all state and local beverage preparation and serving regulations
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to positively engage with guests to promote sales and customer satisfaction
• Previous experience with Point of Sale (POS) technology and PCI compliance a plus
• Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

• Ability to stand, walk, and remain on feet for the majority of the workday
• Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to remain sedentary for periods of time, while using a computer or POS
• Ability to withstand heat and humidity from food preparation equipment
• Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to use step stools, as needed

Working Conditions:

• This role will be based in one or more F&B and/or restaurant locations throughout the park, with exposure to both indoor and outdoor environments
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to constant repetitive motion, high noise levels, flashing lights, and heavily populated environments
• Subject to frequent handling of cleaning chemicals and detergents
• Subject to frequent interruptions and requests that may require reprioritization of activities

Team Member Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Adventureland Theme Park/Waterpark and all Palace Entertainment parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season

We’ve got great jobs for people just starting out in the workforce, looking for a second job, or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland Resort. Apply today!