Adventure Gear Sales Specialist

Recreational Equipment, Inc.; Framingham (MA); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Accrued time off

Job summary

REI Co-op in Framingham, MA is seeking a Store Sales Specialist to help create better outdoor experiences by sharing knowledge and engaging with customers daily. You will facilitate transactions, promote memberships, and ensure products and services are presented effectively on the floor.

Bring your customer-service mindset and willingness to learn; you will also help keep the store organized and maintain floor merchandising, with a focus on delivering 100% customer satisfaction.

Qualifications

• Store retail experience is preferred.
• Ability to communicate effectively and build relationships with customers and teammates.
• Open to feedback and other viewpoints to support the business.
• Strong problem-solving, judgment and prioritization skills.
• Capable of meeting deadlines and staying organized.

Responsibilities

• Assist customers with questions about products, memberships, and special ticket sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Work a flexible schedule based on business needs.
• Additional duties as assigned.

Job description

REI Co-op in Framingham, MA is seeking a Store Sales Specialist to help create better outdoor experiences by sharing knowledge and engaging with customers daily. You will facilitate transactions, promote memberships, and ensure products and services are presented effectively on the floor.

Bring your customer-service mindset and willingness to learn; you will also help keep the store organized and maintain floor merchandising, with a focus on delivering 100% customer satisfaction.