Adventure Gear Expert & Customer Concierge

Recreational Equipment, Inc.; Town of Brookfield (WI); On-site; USD 21,000 - 23,000; Full time

Job summary

REI Co-op in Wisconsin seeks a Store Sales Specialist to help customers, share product knowledge, and promote memberships while keeping the floor inviting and merchandise organized.

You will learn REI services, assist with transactions, support store pickup, and uphold safety and loss-prevention standards, bringing your authentic, team-focused approach to deliver outstanding, 100% satisfaction.

Qualifications

• Store retail experience preferred.
• Excellent communication and relationship-building skills.
• Comfortable with customer service tasks and inquiries.

Responsibilities

• Assist customers with questions about products and memberships.
• Maintain visual standards with store management and merchandising.
• Engage in REI Sales & Service Training.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.

Skills

Retail experience

Communication

Customer service

Team collaboration

Problem solving

Job description

REI Co-op in Wisconsin seeks a Store Sales Specialist to help customers, share product knowledge, and promote memberships while keeping the floor inviting and merchandise organized.

You will learn REI services, assist with transactions, support store pickup, and uphold safety and loss-prevention standards, bringing your authentic, team-focused approach to deliver outstanding, 100% satisfaction.