Advancement Associate

Make-A-Wish Ohio, Kentucky & Indiana; Indianapolis (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

Make-A-Wish Ohio, Kentucky & Indiana is seeking an Advancement Associate to execute fundraising plans that drive revenue and align with chapter-wide Advancement, Marketing and Community Engagement goals. You will manage donor portfolios, solicit gifts and steward relationships to strengthen support for wish grants.

The role requires collaborative work with internal teams, use of Salesforce for gift tracking, and travel up to 20% for donor meetings and events.

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience.
• 1-2 years work experience, preferably in fundraising or revenue generation.
• Excellent communication and customer service skills.
• Able to work in a collaborative, team-oriented organization.
• Flexibility to travel overnight up to 20% of the time.

Responsibilities

• Solicit, secure and steward donors to achieve revenue goals for the chapter.
• Advance relationships with a portfolio of high-potential donors and prospects.
• Track progress toward revenue goals using Salesforce and chapter forms.
• Provide a customized donor experience with timely, high-quality service.
• Collaborate with internal teams to pursue new donors and sponsorships.
• Support chapter events and engage constituents.
• Other duties, as assigned.

Skills

Excellent communication

Customer service

Team collaboration

Travel up to 20%

Education

Bachelor’s degree or equivalent combination of education and work experience

Tools

Salesforce

Job description

The Advancement Associate is responsible for executing fundraising strategies that generate revenue for Make-A-Wish Ohio, Kentucky and Indiana as directed by the Advancement leadership, and following our Chapter-wide Advancement, Marketing and Community Engagement plans.

Essential Job Functions

• Solicit, secure and steward donors to the organization to achieve goals (individual, team & chapter-wide) for revenue-advancement.
• Advance relationships through careful and consistent management of a portfolio of high-potential donors and prospects.
• Track progress toward revenue goals and job-related expenses through proper and consistent use of the database (Salesforce) and chapter-specific forms and processes.
• Effectively stewards existing donors with regular value-added contact. Uses communication touchpoints as a tool to deepen relationships and increase future giving.
• Conduct smart, effective follow-up after meetings. Provide a customized on-going donor experience with the highest level of customer servicethat is clear, prompt, thorough, and forward focused.
• Works cooperatively with internal support teams to pursue new donors, manage portfolio data effectively and create sponsorship opportunities.
• Leverages our current constituents to find new potential supporters.
• Builds and maintains relationships effectively both internally and externally.
• Support strategy and execution of chapter events.
• Other duties, as assigned.

Core Competencies

Reliable – As reliable employees, we are consistently kind and respectful. We earn the confidence and trust of those we work with. We navigate our work with honesty and integrity by being accountable for the commitments we make.

Communicator – We own our roles as communicators by being authentic and consistent in our communications with each other. We foster open dialogue and encourage giving and receiving feedback. We share respectfully and listen carefully.

Inclusive – We are employees who strive to be inclusive, we invite the perspectives and insights others share. We value collective problem-solving and the shared success of every member of the chapter team toward our common goals.

Humble – Humble employees seek to continuously become more self-aware and assume best intentions in others. We are willing to consider how we show up to our work, seek clarity from others, and take responsibility for our words and actions.

Planful – We show respect for our work and others by being planful. We are organized in the management of our daily work. We are on time and prepared for meetings. And we embrace changes that create more effective and efficient ways to work together.

Energetic – We are excited about working with others who believe in the future of our chapter and take our functional and cultural roles seriously. We are resilient and supportive of each other through wins and challenges.

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience.
• 1-2 years work experience, preferably in fundraising or revenue generation.
• Excellent communication and customer service skills.
• Able to successfully work in a collaborative, team-oriented organization.
• Ability to motivate and support a diverse constituency in a team-oriented atmosphere. Flexibility to travel overnight up to 20% of the time.

Physical Demands

While performing this job, employees may be required to talk, stand, or sit for long periods of time, walk, climb stairs, key data, stoop, twist, bend, crawl, speak and hear. Employees may drive a motor vehicle and may be required to travel during business hours. Person must also be able to move/lift 20 pounds. While performing this job employee is exposed to weather prevalent at the time with varying noise levels. Reasonable accommodations may be made to enable a person with disabilities to perform the essential functions.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.