Development Officer

Make-A-Wish® Illinois; Chicago (IL); Hybrid; USD 104,000 - 109,000; Full time

Job summary

Make-A-Wish Illinois is seeking a Development Officer to lead major gift fundraising, managing a portfolio of 100–150 donors and prospects, with gifts ranging from $10,000 to $100,000. The goal is to generate approximately $1.5 million to $3 million in personally solicited revenue each year, determined in partnership with the Director of Individual Giving and the Chief Development Officer.

You will develop tailored cultivation plans, advance moves management, prepare proposals, and collaborate

Qualifications

• Bachelor's degree required, or an equivalent combination of education and professional fundraising experience.
• 5+ years of fundraising experience, with a focus on individual major giving, including at least 3 years of direct portfolio management.
• Demonstrated track record of personally closing major gifts of $10,000 and above and meeting or exceeding annual revenue goals.
• Proficiency with donor CRM systems and Microsoft 365; Salesforce or a comparable donor management system is strongly preferred.

Responsibilities

• Manages a portfolio of approximately 100 to 150 major gift donors and prospects, with primary responsibility for gifts in the $10,000 to $100,000 range.
• Builds a portfolio capable of delivering an annual fundraising goal of approximately $1.5 million to $3 million in personally solicited revenue, set each year in partnership with the Director of Individual Giving and Chief Development Officer (CDO).
• Executes a disciplined moves management strategy for each donor, advancing relationships through face-to-face visits, calls, written proposals, and personalized stewardship.
• Develops tailored cultivation and solicitation plans that align donor interests with MAWI funding priorities, including wish grants, signature programs, and strategic initiatives.
• Identifies and qualifies new major gift prospects to maintain a healthy, growing pipeline.
• Prepares proposals, presentations, gift agreements, and stewardship materials that communicate impact and share the power of a wish.
• Partners with the gift planning function to identify and refer planned giving and non-cash gift opportunities within the portfolio.
• Engages Board members and senior volunteers in the cultivation and solicitation of assigned donors as appropriate.
• Maintains accurate, timely records of all donor activity, moves, and revenue in the CRM, and reports on portfolio performance against goal.
• Represents MAWI at wish celebrations, donor events, and community functions, including some evenings and weekends.
• Travels across the state to visit with current and future donors to cultivate and strengthen relationships when needed.

Skills

Moves management

Relationship building

Excellent communication

Education

Bachelor's degree

Tools

Salesforce

Microsoft 365

CRM systems

Job description

Description

The Development Officer is a frontline fundraiser responsible for securing major gifts that fund life-changing wishes for children with critical illnesses. This individual carries a portfolio of major gift donors and prospects and moves them through the full development cycle, from identification and cultivation to solicitation and stewardship. The Development Officer reports to the Director of Individual Giving and partners with development leadership, the Leadership Team, Board members, and WishMakers across the chapter to grow contributed revenue from individual donors, with a focus on unrestricted and lightly restricted giving in support of Make-A-Wish Illinois’ (MAWI) mission and strategic plan. This is a portfolio-carrying individual contributor role, measured by relationships built, visits completed, and dollars raised.

Essential Duties & Responsibilities

• Manages a portfolio of approximately 100 to 150 major gift donors and prospects, with primary responsibility for gifts in the $10,000 to $100,000 range.
• Builds a portfolio capable of delivering an annual fundraising goal of approximately $1.5 million to $3 million in personally solicited revenue, set each year in partnership with the Director of Individual Giving and Chief Development Officer (CDO).
• Executes a disciplined moves management strategy for each donor, advancing relationships through face-to-face visits, calls, written proposals, and personalized stewardship.
• Develops tailored cultivation and solicitation plans that align donor interests with MAWI funding priorities, including wish grants, signature programs, and strategic initiatives.
• Identifies and qualifies new major gift prospects to maintain a healthy, growing pipeline.
• Prepares proposals, presentations, gift agreements, and stewardship materials that communicate impact and share the power of a wish®.
• Partners with the gift planning function to identify and refer planned giving and non-cash gift opportunities within the portfolio.
• Engages Board members and senior volunteers in the cultivation and solicitation of assigned donors as appropriate.
• Maintains accurate, timely records of all donor activity, moves, and revenue in the CRM, and reports on portfolio performance against goal.
• Represents MAWI at wish celebrations, donor events, and community functions, including some evenings and weekends.
• Travels across the state to visit with current and future donors to cultivate and strengthen relationships when needed.

Requirements

Education

• Bachelor’s degree required, or an equivalent combination of education and professional fundraising experience.

Experience & Skills

• 5+ years of fundraising experience, with a focus on individual major giving, ideally within the nonprofit sector or a similar environment. This must include at least 3 years of direct portfolio management, personally cultivating, soliciting, and stewarding a defined book of major gift donors and prospects.
• Demonstrated track record of personally closing major gifts of $10,000 and above and meeting or exceeding annual revenue goals.
• Working command of moves management and the full donor development cycle, from identification through stewardship.
• Proficiency with donor CRM systems and Microsoft 365; experience with Salesforce or a comparable donor management system is strongly preferred.
• Excellent written and verbal communication skills, from in-person solicitation to written proposals and presentations.

Additional Attributes

• Ability to build authentic relationships with donors and colleagues from varied backgrounds, lifestyles, and perspectives.
• Ability to manage competing priorities, work independently, and meet deadlines with limited supervision.
• Ability to exercise sound independent judgment and take ownership of a personal revenue goal.
• Enthusiasm for the mission and the ability to communicate impact with warmth and authenticity.
• A commitment to equity, diversity, inclusion, and belonging.
• Given the donor-facing nature of this role, occasional evening and weekend work is required to support board meetings, donor visits, and special events. This position also requires regular travel to meetings, events, and organizational locations. A valid driver's license and the ability to legally operate a motor vehicle are required.

Work Schedule and Location:

Hybrid Schedule – Tuesdays and Thursdays in-person at the corporate office (200 W. Monroe, Suite 1801, Chicago, IL 60606), and Mondays, Wednesdays, and Fridays remote, in the event there are no off-site donor commitments. Off-site donor commitments will almost always take priority over the in-person office schedule. Business needs may dictate occasional need to adjust the hybrid schedule, and the team member is expected to accommodate the organization’s physical presence needs as part of their hybrid work agreement. Given the donor-facing nature of this role, some evening and weekend work is required to support board meetings, donor visits, and special events.

Other:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities and Working Conditions:

The physical demands and working conditions described here are representative, but not exhaustive, of those that must be met by an employee to successfully perform the essential functions of this job.

• This position is typically performed in an interior, environmentally controlled office setting. The duties of the job require extended periods of time being stationary and manipulating a computer (keyboard, monitor, mouse), and other standard office equipment including, but not limited to printer, fax, calculator, copier, telephone and associated computer/technology peripherals.
• At times this job will require an ability to lift up to 30 pounds.

Annual Salary Range:

$103,700 - $109,300

At Make-A-Wish Illinois, we believe everyone should feel a sense of belonging. We’re committed to building a team that reflects the diverse communities and families we serve across Illinois and welcomes different backgrounds, experiences and perspectives.

We recognize that women, people of color, LGBTQ+ people, people with disabilities and others from historically underrepresented communities may be less likely to apply for a role if they don’t meet every qualification listed.

Your skills, experiences and perspective may make you a great fit for this role or another opportunity on our team.