Advanced Systems Integrator

SmartRent; Phoenix (AZ); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

Flexible PTO

401(k) with employer contributions

Paid parental leave

Pet insurance discounts

Job summary

SmartRent is seeking an Advanced Systems Integrator to lead access control and Wi‑Fi conversion projects across the United States. The role involves traveling to properties, managing contractors, and coordinating projects while collaborating with internal teams and property managers to ensure exceptional SmartRent outcomes.

You will troubleshoot access control and networking solutions, engage with stakeholders, and contribute to continuous improvement of documentation and processes.

Qualifications

• Minimum 2 years of experience in low‑voltage access control system installations.
• Experience troubleshooting access control and networking systems.
• Experience coordinating projects and/or managing contractors.
• Excellent written and verbal communication skills.
• Ability to handle face‑to‑face client meetings and de‑escalate challenging situations.

Responsibilities

• Onsite service: Travel to properties to conduct service calls, troubleshoot, and maintain SmartRent systems.
• Contractor management: Oversee contractors and their crews onsite, ensuring alignment with SmartRent standards.
• Client relationship management: Prioritize client needs and requests, maintaining open communication with property managers and stakeholders.
• Project coordination: Plan schedules for onsite projects and coordinate tasks effectively with the office team.
• Cross‑functional communication: Engage with sales, field managers, support, product, and developers for alignment.
• Process improvement: Provide feedback to enhance documentation and operational processes.
• Documentation: Write clear, engaging documentation about technical subjects and procedures.

Skills

Access control

Project management

Contractor coordination

Communication

Travel readiness

Tools

Ubiquiti

Cisco

Ruckus

Aruba

Cambium

Job description

SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.

Job Description

SmartRent is looking to hire an Advanced Systems Integrator to lead access control and Wi‑Fi conversion projects for our clients across the United States. We are seeking driven individuals with project management and access control installation experience, who are excited about work travel, and are ready to make a significant impact for our client's adopting SmartRent’s solutions. As an Advanced Systems Integrator, you will work closely with our contractors and partners, travel to properties with our systems installed to conduct service calls, and troubleshoot our access control and networking solutions. Your role involves proactive collaboration with internal teams as well as interaction with property managers and onsite maintenance technicians, ensuring a seamless and exceptional SmartRent experience for our clients and their renters.

Responsibilities

• Onsite Service: Travel to properties to conduct service calls, troubleshoot, and maintain SmartRent systems.
• Contractor Management: Oversee contractors and their crews onsite, ensuring alignment with SmartRent standards.
• Client Relationship Management: Prioritize client needs and requests, maintaining open communication with property managers and other stakeholders.
• Project Coordination: Collaborate with the office team to plan schedules for onsite projects and coordinate tasks effectively.
• Cross‑Functional Communication: Engage with sales, field managers, support, product team, and developers to ensure alignment and proactive planning.
• Process Improvement: Provide feedback and suggestions to enhance our documentation and operational processes.
• Documentation: Write clear, engaging documentation about technical subjects and procedures.

Required Qualifications

• Minimum 2 years of experience in low‑voltage access control system installations
• Prior experience troubleshooting access control and networking systems
• Experience coordinating projects and/or managing contractors
• Excellent written and verbal communication skills.
• Ability to handle face‑to‑face client meetings and de‑escalate challenging situations.
• Strong organization skills and ability to manage multiple client requests.
• Self‑starter with strong leadership qualities.
• Keen attention to detail and strong work ethic.
• Willingness to travel (including overnight stays) up to 5 days a week.
• Willingness to work nights and weekends as needed.

Preferred Qualifications

• Familiarity with network equipment such as Ubiquiti, Cisco, Ruckus, Aruba, Cambium, etc.
• Technical understanding of smart home devices and their installation.
• Relevant low voltage, electrical, or life safety system licenses.
• Experience in designing and installing access control systems.

We Put Our Employees First

We offer a comprehensive and competitive benefits package designed to support your well‑being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work‑life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future.

You’ll fit right in if you:

Do the hard work and go out of your way to deliver excellence

Own outcomes and learn from your mistakes

Are a collaborative and supportive team player—win or lose, you lift others up

Value authenticity, diverse perspectives, and inclusion in the workplace

Have a passion for smart tech and the real estate industry

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in SmartRent’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.