Advanced Rental Delivery

Vail Resorts; Ludlow (VT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Ski/Mountain Perks

Free employee passes

Employee discounts on lodging and gear

40% retail discounts

401(k) Retirement Plan

Employee Assistance Program

Training & development

Job summary

Vail Resorts in Ludlow, Vermont is hiring a Rental Delivery Specialist for the winter season. You will deliver equipment to guests’ doors and work with a small team to provide exceptional service. The role involves setting up gear, fittings, and answering questions, with training provided.

It offers a fast-paced, guest-focused environment and growth opportunities within our development-focused culture. Starting pay ranges from $22.00 to $29.22 per hour, with full-time and part-time hours

Qualifications

• Experience in customer service or sales is preferred.
• Willing to learn and train on equipment delivery.
• Able to work in a fast-paced, guest-focused environment.
• Minimum age 18; driving responsibilities may apply.

Responsibilities

• Receive order details and set up ski/snowboard equipment to guest specs.
• Pack and prepare orders for delivery with team.
• Drive company vehicles in winter conditions, maintaining safety.
• Fit guests to equipment and explain proper use.
• Answer guest questions about reservations or the resort.
• Maintain organized work spaces and coordinate with managers.
• Act as manager on duty when scheduled.
• Perform other duties as assigned.

Skills

Team player

Communication

Time management

Customer service

Sales experience

Self-starter

Flexible schedule

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

To Learn More, please review the Benefits Eligibility Summary (https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en_US)

Job Summary:

The Rental Delivery Specialist kick starts winter holidays for our guest by conveniently delivering equipment right to their door. The Rental delivery specialist works in small teams to consistently deliver unparalleled service that always exceeds our guest expectations. The Delivery Specialist is trusted to work autonomously & efficiently while fulfilling reservations, as well as maintaining & developing partner relationships.

Delivery Specialists will spend part of their shift in employee-only store spaces, completing the setup of ski/snowboard rental equipment and maintaining shop organization. The majority of a Specialists shift is spent completing equipment deliveries & fittings to various hotels and residences within the resort.

This multi-faceted position requires employees who can work in a fast paced environment, keep to a tight delivery schedule, and work with minimal supervision. You will gain valuable skills by supporting multiple departments and grow as a leader within our development-focused culture. Those who work alongside you are knowledgeable teammates and leaders eager to learn more and share both their skills and their exceptional experiences.

Job Specifications:

• Starting Wage: $22.00/hr - $29.22/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time and Part Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities:

• Receive order details from the Delivery Coordinator & setup ski/snowboard equipment to meet guest specifications ( we will train you! )
• Work with other Delivery Specialists to organize, pack, and prepare orders for delivery
• Drive company-provided vehicles in winter conditions and maintain safe, professional driving standards
• Handle oneself professionally and courteously while inside guest residences, hotels, and lodges
• Fit guests to their equipment and explain proper, safe use ( we’ll train you! )
• Answer any guest questions regarding their reservation, equipment, or the resort in general ( we’ll train you! )
• Communicate with managers and team members in order to maximize efficiencyMaintain a clean, organized work space
• Perform other duties as assigned by the manager on duty
• Act as manager on duty when scheduled
• All other duties as assigned

Job Requirements:

• Team player, enthusiastic, positive attitude
• Excellent communication, organizational skills, and attention to detail
• Previous customer service or sales experience preferred ( we will train you! )
• Keen to learn new skills, open-minded
• Excellent time management and ability to handle a time-sensitive delivery schedule
• Self-starter able to work with minimal supervision
• Ability to work a flexible schedule (we’re also flexible to make the job work for you)

The expected pay range is $22.00/hr - $29.22/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.