Advanced Network Support Technician (Tier 3)

ARK Solutions, Inc.; Bartow (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading technology services provider in Bartow, FL, seeks a Network Infrastructure Specialist to manage and optimize network systems. Responsibilities include troubleshooting, server administration, and maintaining technical documentation. Ideal candidates hold a relevant Bachelor's or Master's degree and have at least two years of experience in network infrastructure. The role requires excellent problem-solving skills and the ability to provide professional customer service. Position is onsite and offers a contract employment type.

Qualifications

• Bachelor's or Master's Degree in Computer Science, Information Systems, or related field.
• Minimum of 2 years of relevant experience required.
• Ability to lift up to 50 lbs and perform physical tasks.

Responsibilities

• Monitor, configure, and maintain network infrastructure.
• Provide technical guidance to other technicians.
• Support and troubleshoot network-connected devices.

Skills

Network troubleshooting

Server administration

Customer service

Documentation

Technical guidance

Education

Bachelor’s or Master’s Degree in Computer Science

Tools

Aruba switches

Hyper-V

HCI

Advanced troubleshooting tools

Job description

A leading technology services provider in Bartow, FL, seeks a Network Infrastructure Specialist to manage and optimize network systems. Responsibilities include troubleshooting, server administration, and maintaining technical documentation. Ideal candidates hold a relevant Bachelor's or Master's degree and have at least two years of experience in network infrastructure. The role requires excellent problem-solving skills and the ability to provide professional customer service. Position is onsite and offers a contract employment type.