Advanced Medical Support Specialist - Clinic Care Coordinator

US-Department-of-Veterans-Affair; Monroe (LA); On-site; USD 42,000 - 60,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) to join an interdisciplinary care delivery team in Monroe, LA.

The AMSA coordinates with the patient care team to review clinic utilization and use reports to ensure the clinic runs smoothly and adjustments are made to support patient needs. Applicants may be tentatively selected while meeting education or licensure requirements.

Qualifications

• One year of creditable experience equivalent to the next lower grade.
• KSAs include advanced knowledge of care delivery processes and patient access to care.
• Ability to communicate with a wide range of clinicians and to organize workflow.

Responsibilities

• Coordinate clinic utilization using reports and support clinic operations.
• Schedule, cancel, or reschedule patient appointments and consults.
• Verify and update patient demographics and insurance information at check-in.
• Collaborate with the care team to adjust clinic setup and improve patient flow.

Skills

Interdisciplinary collaboration

Scheduling

Patient coordination

Medical terminology

Education

High school diploma

Job description

The U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) to join an interdisciplinary care delivery team in Monroe, LA.

The AMSA coordinates with the patient care team to review clinic utilization and use reports to ensure the clinic runs smoothly and adjustments are made to support patient needs. Applicants may be tentatively selected while meeting education or licensure requirements.