Advanced Medical Support & Scheduling Specialist

Veterans Health Administration; Salisbury (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Veterans Health Administration is seeking an Advanced Medical Support Assistant (GS-6) within the Salisbury VA Health Care System. The role serves as a Clinic Clerk in Health Administration and supports access to care through advanced administrative processes across multiple clinics.

The incumbent will coordinate scheduling, assist interdisciplinary teams, manage patient flow, and support documentation and reporting requirements to ensure efficient clinic operations and high-quality care for

Qualifications

• High school diploma or GED required.
• Advanced MSA role requires knowledge across clinics and care coordination workflows.
• Experience with medical terminology and patient support processes is expected.

Responsibilities

• Coordinate clinic appointment scheduling and access across multiple clinics.
• Collaborate with interdisciplinary teams including clinicians and administrative staff.
• Prepare reports and present data to leadership as needed.
• Ensure accurate patient records and timely follow-up actions.
• Assist in coordinating care transitions and community referrals when appropriate.

Skills

Advanced health care process knowledge

Interdisciplinary teamwork

Medical terminology

Priority setting & organization

Effective communication (electronic,电话

Education

High school diploma or GED

Job description

Veterans Health Administration is seeking an Advanced Medical Support Assistant (GS-6) within the Salisbury VA Health Care System. The role serves as a Clinic Clerk in Health Administration and supports access to care through advanced administrative processes across multiple clinics.

The incumbent will coordinate scheduling, assist interdisciplinary teams, manage patient flow, and support documentation and reporting requirements to ensure efficient clinic operations and high-quality care for