Advanced Medical Support Assistant - Primary Care (Telework Eligible)

U.S. Department of Veterans Affairs; Bismarck (ND); Remote; USD 45,000 - 59,000; Full time

Job summary

The VA Midwest Health Care Network seeks an Advanced Medical Support Assistant (AMSA) at the Bismarck VA Clinic to provide specialized administrative patient care within the Primary Care ICC, covering multiple clinics including Women's Health and front desk/ED as needed.

You will coordinate with the patient care team to manage clinic access, schedule appointments (including telehealth and Video, VVC), and maintain clear communication with Veterans and non-VA facilities, ensuring timely care and

Qualifications

• Supports administrative patient care within an interdisciplinary team.
• Utilizes advanced patient systems across multiple clinics.
• Communicates effectively with patients and care teams.

Responsibilities

• Provides specialized administrative patient care within an interdisciplinary care model.
• Reviews appointment availability and supports scheduling across clinics.
• Maintains communication with patients, VA centers, and external facilities.
• Schedules, cancels, and reschedules appointments including telehealth/Video.
• Participates in team huddles and meetings to plan patient care and share information.

Skills

Clerical admin support

Coordination

Communication

Job description

The VA Midwest Health Care Network seeks an Advanced Medical Support Assistant (AMSA) at the Bismarck VA Clinic to provide specialized administrative patient care within the Primary Care ICC, covering multiple clinics including Women's Health and front desk/ED as needed.

You will coordinate with the patient care team to manage clinic access, schedule appointments (including telehealth and Video, VVC), and maintain clear communication with Veterans and non-VA facilities, ensuring timely care and