Advanced Medical Support: Care Coordination & Scheduling

US-Department-of-Veterans-Affair; Mount Vernon (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

The Marion, IL VA Medical Center in Mount Vernon, IL, is seeking an Advanced Medical Support Assistant (Nursing Operations Department) for the Mount Vernon VA Clinic. The GS-6 role requires a high school diploma, English proficiency, and one year of GS-5 experience.

Responsibilities include scheduling, patient access, and coordinating care with multiple clinicians. The position is sedentary with some walking and bending; it supports patient flow and administrative duties within a busy VA

Qualifications

• High school diploma or GED or proficiency certificate.
• English language proficiency (spoken and written).
• GS-6 requires one year of GS-5 level experience.

Responsibilities

• Advanced knowledge of health care processes and patient access.
• Coordinate scheduling, referrals, and follow-up care across teams.
• Communicate effectively with clinicians to ensure patient care.

Skills

Care coordination

Medical terminology

Interdisciplinary collaboration

Prioritization

Communication skills

Report/data presentation

Education

High school diploma / GED

Job description

The Marion, IL VA Medical Center in Mount Vernon, IL, is seeking an Advanced Medical Support Assistant (Nursing Operations Department) for the Mount Vernon VA Clinic. The GS-6 role requires a high school diploma, English proficiency, and one year of GS-5 experience.

Responsibilities include scheduling, patient access, and coordinating care with multiple clinicians. The position is sedentary with some walking and bending; it supports patient flow and administrative duties within a busy VA