Advanced Medical Support Assistant – Care Coordination Pro

US-Department-of-Veterans-Affair; Fairbanks (AK); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Relocation incentive

Job summary

The Alaska VA Healthcare System is seeking Advanced Medical Support Assistant positions in Community Based Outpatient Clinics (CBOCs) in Juneau and Fairbanks, AK. This civilian role supports patient care coordination across clinics and external agencies, with potential for a GS-6 level and related incentives.

Applicants must meet basic requirements including U.S. citizenship, English proficiency, and education, with possible recruitment incentives.

Qualifications

• High school diploma or equivalent; verification may be required.
• One year of specialized experience at GS-5 level in an advanced clinical setting.
• United States Citizenship and English language proficiency required.

Responsibilities

• Collaborate with diverse medical clinicians to coordinate patient care across disciplines.
• Independently set priorities and organize work to meet deadlines, ensuring compliance with processes, policies, and regulations.
• Communicate effectively with internal and external customers, in writing, by phone, in person, and electronically; prepare reports as needed.
• Demonstrate advanced knowledge of care delivery processes affecting patient access and scheduling across multiple clinics.

Skills

Collaboration across disciplines

Prioritization & organization

Effective written & verbal comms

Care delivery processes knowledge

Interdisciplinary care coordination

Medical terminology knowledge

Education

High school diploma or equivalent

Job description

The Alaska VA Healthcare System is seeking Advanced Medical Support Assistant positions in Community Based Outpatient Clinics (CBOCs) in Juneau and Fairbanks, AK. This civilian role supports patient care coordination across clinics and external agencies, with potential for a GS-6 level and related incentives.

Applicants must meet basic requirements including U.S. citizenship, English proficiency, and education, with possible recruitment incentives.