Advanced Medical Support Assistant — Access Care

US-Department-of-Veterans-Affair; Houston (TX); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

The US Department of Veterans Affairs’ Michael E. DeBakey VA Medical Center in Houston, TX, seeks a Medical Support Assistant (Advanced) to provide administrative patient support within an interdisciplinary care delivery model across multiple clinics.

This GS-06 role requires strong communication, coordination, and knowledge of health care processes, with preference for experience in team-based care and MyHealthyVet messaging.

Qualifikationen

• Advanced knowledge of the technical health care process as it relates to access and care delivery across clinics.
• Advanced knowledge of policies and procedures for interdisciplinary care delivery and community care activities.
• Advanced knowledge of medical terminology.
• Ability to collaborate with a wide range of clinicians to achieve patient care goals.
• Ability to independently set priorities and manage deadlines.
• Excellent written and spoken communication with internal and external customers.

Aufgaben

• Support clinic access and scheduling across interdisciplinary teams and community resources.
• Coordinate with patient care teams to review appointment availability and adjust clinic schedules.
• Enter and verify patient information in the electronic record and ensure readiness for visits.
• Communicate with patients and care teams to follow up on tests, consults, and referrals.
• Participate in team huddles to plan, problem-solve, and prioritize patient care tasks.

Kenntnisse

Advanced health care process

Interdisciplinary coordination

Medical terminology

Team collaboration

Prioritization and time management

Clear communication

Ausbildung

High school diploma / GED

Jobbeschreibung

The US Department of Veterans Affairs’ Michael E. DeBakey VA Medical Center in Houston, TX, seeks a Medical Support Assistant (Advanced) to provide administrative patient support within an interdisciplinary care delivery model across multiple clinics.

This GS-06 role requires strong communication, coordination, and knowledge of health care processes, with preference for experience in team-based care and MyHealthyVet messaging.