Advanced Medical Support Assistant

Talentify; White City (OR); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Retirement benefits

Federal health/vision/dental insurance

Job summary

White City VA Medical Center is seeking an Advanced Medical Support Assistant to provide administrative support to clinical colleagues serving Veterans. The role covers enrollment, benefits processing, scheduling, records management, and data entry, with responsibilities across day/evening/weekend shifts.

The AMSA supports inpatient units and helps ensure timely, accurate VA healthcare delivery. The position emphasizes patient-facing duties, eligibility determinations, and communication with

Qualifications

• Experience providing administrative support in a healthcare or VA setting.
• Capable of handling enrollment, benefits and registration processing.
• Strong communication with patients and internal teams.

Responsibilities

• Determine health care eligibility for Veteran patients.
• Process enrollment, benefits, and registration for Veteran patients.
• Counsel patients regarding entitlement enrollment for health care benefits and other programs.
• Obtain necessary information for enrollment activities.
• Schedule appointments, cancellations, and rescheduling for Veteran patients.
• Facilitate communication between Veterans and facility departments.
• Support inpatient units with administrative duties across shifts.
• Process and maintain inpatient medical records.
• Enter data manually and electronically.
• Collate statistical information.

Skills

Administrative support

Communication

Attention to detail

Tools

Microsoft Office

Job description

The White City VA Medical center is looking to fill Advanced Medical Support Assistant position in the Business Office-Specialty Care.

The list generated from this announcement can be used up to 90 days to fill any additional vacancies that may arise.

Duties

Total Rewards of a Allied Health Professional

Advanced Medical Support Assistants provide administrative support to our clinical colleagues in the care of our Nation's Veterans. Our mission is to provide efficient and effective healthcare services by promoting and enabling the delivery of timely, accurate, accessible health care. VA is committed to cultivating a dedicated workforce of highly skilled employees who understand, believe in and take pride in VA's mission. AMSAs are essential to the success of this mission and may be assigned to any department/service line of the medical center that have a need.

Duties will include but are not limited to:

• Determining health care eligibility for Veteran patients.
• Administrative processing of Veteran patients in enrollment, benefits, and registration.
• Counseling Veteran patients regarding entitlement enrollment for health care benefits and other special programs.
• Obtaining essential information and documentation from Veteran patients for enrollment activities.
• Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling.
• Facilitating communication between Veterans and other facility consult departments.
• Support of inpatient units and wards with administrative duties during day, evening, night, and weekend shifts.
• Processing and record keeping of inpatient medical records.
• Manual and electronic data entry.
• Collation of statistical information.
• Entry of Physician orders and consult requests.
• Prepares Veteran patient statistics.
• Providing reception to incoming and outgoing customers and communication.
• Utilizes Microsoft Office software to compile data and formulate reports

Work Schedule: Monday-Friday, 8am-4:30pm

Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

• Paid Time Off: 37-50 days of annual paid time offer per year 13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year. Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
• Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
• Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
• Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework: Not available

Virtual: This is not a virtual position.

Functional Statement #: 0000

Requirements