Advanced Medical Support Assistant

Talentify; Big Spring (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Telework Ad-hoc

Job summary

VA Careers - Medical Support Assistant supports access and scheduling for Care in the Community, coordinating appointments and CITC referrals for Veterans in the WTVAHCS area.

The role requires judgment and collaboration within an interdisciplinary care team, handling health and administrative information with minimal supervision.

Work schedule is Monday–Friday, 8:00am–4:30pm. Telework is ad-hoc available, and the position is not virtual.

Qualifications

• The AMSA handles routine administrative tasks and supports customer service.
• Interdisciplinary team coordination and CITC referrals.

Responsibilities

• Assist with access, scheduling, and coordinating appointments following clinic access principles.
• Process CITC referrals and handle complex health/administrative information.
• Coordinate services for Veterans within the WTVAHCS service area.
• Participate in regular team meetings and prioritize tasks to meet patient needs.

Job description

Duties

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
Total Rewards of an Allied Health Professional
The incumbent's work impacts the administrative aspects of Care in the Community including: access, scheduling and coordinating appointments following approved clinic access principles, CITC referral processing, and customer service. The AMSA plays an integral role in identifying and developing steps or processes to resolve problems related to CITC processes and systems.
The work requires a high degree of judgment in responding to both employee and patient concerns and providing solutions to process problems. The incumbent performs a wide and diverse array of duties that include receiving and processing complex health and administrative information; and coordinating CITC services for Veterans throughout the WTVAHCS service area.
The AMSA works collaboratively with others in an interdisciplinary care delivery setting. The AMSA independently performs position responsibilities with little supervision, and demonstrates the ability to set priorities and deadlines, adjusting the flow and sequence of work to meet team and/or patient needs. The AMSA participates in regular team huddles or meetings.
Work Schedule: Monday - Friday; 8:00am - 4:30pm
Recruitment/Relocation Incentives (Sign-on Bonus): Not Authoried
Permanent Change of Station (Relocation Assistance): Not Authorized
y increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Ad-hoc available
Virtual: This is not a virtual position.
Functional Statement #: 55244-F
Permanent Change of Station: Not Authorized