Advanced Medical Access & Scheduling Specialist

Veterans Health Administration; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

The Veterans Health Administration’s VA Southern Nevada Healthcare System in Las Vegas seeks an Advanced Medical Support Assistant to provide specialized administrative support within the patient care workflow. You will assist with appointments, collect demographics, and deliver customer service to patients and teams across disciplines.

Responsibilities include coordinating access to care, prioritizing tasks, and communicating effectively with patients and clinicians to ensure smooth clinic

Qualifications

• Six months clerical, office, customer service, or other admin work showing ability to acquire needed skills.
• One year above high school; or an education/experience combination acceptable for entry level.
• English language proficiency per VA Handbook 5005, Part II, Chapter 3.

Responsibilities

• Assist with scheduling and coordinating appointments using advanced clinic access principles.
• Collect and update demographic and insurance information; process patients.
• Provide customer service to patients and internal/external customers.
• Coordinate with interdisciplinary care teams to review clinic availability and patient flow.

Skills

Collaboration with clinicians across多

Education

One year above high school

Job description

The Veterans Health Administration’s VA Southern Nevada Healthcare System in Las Vegas seeks an Advanced Medical Support Assistant to provide specialized administrative support within the patient care workflow. You will assist with appointments, collect demographics, and deliver customer service to patients and teams across disciplines.

Responsibilities include coordinating access to care, prioritizing tasks, and communicating effectively with patients and clinicians to ensure smooth clinic