Advanced Application Analyst - Infor

Lee Health; Fort Myers (FL); Remote; USD 60,000 - 78,000; Full time

Job summary

Lee Health is seeking an experienced Advanced Application Analyst to support Infor HRT modules with a primary focus on Talent Acquisition and Transition Management, and additional corporate applications. You will ensure reliable system performance, timely issue resolution, and strong vendor coordination while delivering high-quality support for end users across the organization.

This is a full-time, 100% remote role within the State of Florida.

Qualifications

• 3+ years of experience with Infor CloudSuite and other business applications in a corporate or healthcare environment.
• Strong analytical, troubleshooting, and customer service skills.
• Ability to manage multiple systems, priorities, and stakeholders simultaneously.
• Experience working with vendors and crossfunctional teams.

Responsibilities

• Serve as the primary system administrator and support contact.
• Manage setup, configuration, scheduling.
• Troubleshoot system issues, coordinate with internal IT support resources and Infor technical support and ensure timely resolution.
• Support data extracts, reporting needs, audits, and dashboard access for leaders and stakeholders.
• Maintain documentation and assist with training materials, and communication.
• Partner with HR, HRIS, and Finance to support organization initiatives.
• Support Infor Releases(Service and Feature).
• Provide functional and technical support for additional corporate applications as assigned (HR, Finance, Compliance, Operations, etc.).
• Monitor system performance, escalate issues to vendors or internal teams, and track resolution.
• Assist with testing, upgrades, enhancements, and integrations.
• Maintain accurate documentation, knowledge articles, and support procedures.

Skills

Strong analytical skills

Excellent communication

Multitasking

Customer service

Tools

Infor CloudSuite

HRIS systems

Job description

Location: Remote - Florida

Department: Corporate Systems and IT Administration

Work Type: Full Time

Shift: Shift 1/ to

Minimum to Midpoint Pay Rate:$43.59 - $56.66 / hour

Summary

We are seeking an experienced Advanced Application Analyst to serve as a support resource for Infor HRT modules with a primary focus on Talent Acquisition and Transition Management and additional systems supporting key corporate functions.

This role ensures reliable system performance, timely issue resolution, strong vendor coordination, and highquality support for end users across the organization. The ideal candidate brings a strong background in multiapplication support, excellent communication skills, and a proactive approach to improving user experience and operational efficiency.

Key Responsibilities

Infor Talent Acquisition/Transition Management (Primary Focus)

• Serve as the primary system administrator and support contact.
• Manage setup, configuration, scheduling.
• Troubleshoot system issues, coordinate with internal IT support resources and Infor technical support and ensure timely resolution.
• Support data extracts, reporting needs, audits, and dashboard access for leaders and stakeholders.
• Maintain documentation and assist with training materials, and communication.

• Partner with HR, HRIS, and Finance to support organization initiatives.
• Support Infor Releases(Service and Feature).

Application Support for Corporate Areas/Functions

• Provide functional and technical support for additional corporate applications as assigned (HR, Finance, Compliance, Operations, etc.).
• Monitor system performance, escalate issues to vendors or internal teams, and track resolution.
• Assist with testing, upgrades, enhancements, and integrations.
• Maintain accurate documentation, knowledge articles, and support procedures.

Qualifications

Required

• 3+ years of experience with Infor CloudSuite and other business applications in a corporate or healthcare environment.
• Strong analytical, troubleshooting, and customer service skills.
• Ability to manage multiple systems, priorities, and stakeholders simultaneously.
• Experience working with vendors and crossfunctional teams.

Strongly Preferred

• Infor Talent Acquisition/Transition Management experience (administration, setup, reporting, and technical troubleshooting).

Preferred

• Familiarity with healthcare operations and HR systems.

Key Competencies

• EXCEPTIONAL TIME MANAGEMENT SKILLS
• Excellent communication and customersupport skills
• Strong attention to detail and process orientation
• Ability to translate user needs into system solutions
• Comfort working in fastpaced, deadlinedriven environments
• Collaborative mindset with a focus on continuous improvement

Work Environment

• Fulltime position
• Ability to work 100% Remote within the State of Florida
• Occasional afterhours support during system updates or survey cycles