Advanced Administrative Assistant - Energy Delivery Fleet Services - Erie

FirstEnergy; Erie (Erie County); On-site; USD 40,000 - 48,000; Full time

Job summary

FirstEnergy is seeking an Advanced Administrative Assistant to join our Erie or Clearfield, PA team. This on-site role supports the department with clerical tasks, data entry, filing, mail handling, and invoice processing, while delivering responsive customer service.

Candidates should have 4–7 years of related experience, a high school diploma or GED, and proficiency in Word, Excel, and PowerPoint. Strong organizational skills and teamwork are essential for success in a fast-paced environment.

Qualifications

• Must have high school diploma or GED.
• Must have 4–7 years related work experience.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Demonstrates a questioning attitude to learn, produce results, and develop relationships.
• Able to follow established procedures and produce accurate work.

Responsibilities

• Performs clerical and administrative duties including data processing, record and file creation and maintenance, mail distribution, and telephone reception.
• Processes invoices and provides administrative support for the department.
• Builds relationships and credibility across the organization and follows up with customers as needed.
• Delivers quality, organized work with sound judgment and strong communication.

Skills

Communication

Teamwork

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Advanced Administrative Assistant- Erie or Clearfield, PA

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About The Opportunity

This is an onsite open position with Pennsylvania Electric Company, a subsidiary of FirstEnergy Corp, and can be located in either Erie, PA or Clearfield, PA.

Summary Of Responsibilities For The Advanced Administrative Assistant Level

Performs various clerical, administrative and basic general duties including but not limited to data processing, record and file creation and maintenance, mail distribution, telephone reception, invoice processing and administrative support for department.

• Demonstrates a solid commitment to all aspects of safety
• Produces a variety of correspondence, reports and presentations using the appropriate office equipment and software.
• Demonstrates sound internal and/or external customer service.
• Meets customer needs by providing sound service and responsiveness.
• Increases understanding of customer expectations and improves job skills.
• Builds relationships and credibility across organization.
• Follows up with customers when appropriate
• Uses effective communication skills with good judgment.

Summary of Qualifications for the Advanced Administrative Assistant level include:

• Must have high school diploma or GED. Possess 4- 7 years of related work experience.
• Must pass the Company's EEi Support and Administrative Selection System (SASS) test.
• Must be proficient in Microsoft Word, Excel and Power Point.
• Must demonstrate a questioning attitude to learn, produce results, and develop relationships.
• Must have ability to follow established element practices, procedures, and instructions, and produce basic administrative work products in a thorough, timely and accurate manner.
• Must have sound verbal and written communication skills.
• Must have ability to work effectively in a team environment.
• Must be able to work independently.
• Must have the ability to work in a fast-paced environment.
• Must have excellent customer service skills (friendly, courteous, helpful).
• Must have the ability to deliver quality, accurate work within established deadlines.
• Must be able to handle confidential information.
• Must demonstrate strong organizational skills and the ability to prioritize workload.

EEi Testing

We administer selection tests for a variety of positions. The required tests have been developed by the Edison Electric Institute (EEi), a trade association of investor-owned electric utility companies. We strongly encourage potential employees to review all information, including the sample test brochures, and to use the available practice tests before taking the actual tests. Click this link to access the practice tests. You will be prompted for a name and password. Use FirstEnergy for both.

https://secure.eei.org/eeitests/onlineproducts/Login.aspx

Practice tests provide sample questions and detailed discussions of the correct answers. It's important to take the practice test as you would the actual one, with similar intensity and concentration. You must have Adobe Acrobat Reader on your computer.

Note: EEi website does not allow access to actual tests. Testing is held at various locations throughout our service territory based on where the job is located

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Non-Exempt

FirstEnergy Human Resources Team