Advance Planning Counselor - Outside Sales Representative

Carriage Services; Titusville (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

Carriage Services is seeking an Advance Planning Counselor - Outside Sales Representative to assist families with pre-need funeral and cremation arrangements. This full-time role requires at least 2 years of door-to-door sales experience and a current life insurance license or the ability to obtain one.

You will work independently to generate leads and close appointments, with commissions after paid training. Location is Oaklawn Memorial Gardens in Titusville, FL.

Qualifications

• Desire to help people and earn money
• Strong phone and interpersonal skills
• Compassion and integrity
• Independent and self-motivated
• Multi-task and manage appointments

Responsibilities

• Meet with client families to present funeral and cremation options
• Solicit new leads and sales opportunities away from the location
• Proactively conduct sales away from location with minimal supervision
• Limit time at location to 20% or less
• Establish professional relationships with client families
• Represent the company professionally and ethically
• Develop new prospects via cold calls, referrals, seminars
• Maintain proactive communication with all departments
• Participate in location and company trainings
• Report progress to Sales Manager in a timely manner
• Adhere to pricing, complete paperwork and contracts on time
• Meet or exceed revenue generation standards
• Follow customer service procedures and handle complaints
• Protect confidentiality of company and client information
• Adhere to pricing structures and submit paperwork timely
• Identify and remedy hazards on site

Skills

Door-to-door sales

Sales experience

Communication skills

Bilingual

Education

High School Diploma or equivalent

College degree preferred

Tools

Computer proficiency

Job description

Advance Planning Counselor - Outside Sales Representative

Advance Planning Counselor - Outside Sales Representative

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.

The Outside Advanced Planning Representative is accountable for assisting families, who need to make pre-need funeral and cremation arrangements, with the selection of services and merchandise, ensuring the expectations of client families and their guests are exceeded.

Compensation Potential: commission only after paid training

8 weeks of Paid Training

Job Type: Full-Time

Location: Oaklawn Memorial Gardens located Titusville, Florida

MUST HAVE DOOR TO DOOR SALES AT LEAST 2 YEARS EXPERIENCE

What we can offer:

• Make what you want: Earn competitive compensation that you control by setting and closing appointments EXTRA INCOME OPPORTUNITY
• Live Flexibly: Enjoy the freedom of being your own boss, setting your schedule and balancing work and life priorities.
• Advance your career: A current life insurance license or ability to obtain one will give you professional credentials to use now and in the future. We promote from within!

Must have qualifications:

• A desire to make money while helping people
• Strong telephone, interpersonal, and communications skills
• High level of compassion and integrity
• Independent, self-reliant, and self-motivated.
• Must be able to multi-task, set priorities and manage appointments

Qualifications

• High School Diploma or equivalent some; college or college degree preferred.
• Proven track record of success in outside sales production strongly preferred.
• Minimum of 2 years of sales experience.
• May require the possession (or ability to obtain) an insurance license as required by applicable law.
• Valid state issued driver’s license in good standing and acceptable driving record.
• Ability to read, write and speak English fluently - BI-LINGUAL IS A PLUS.
• Basic overall computer proficiency.

Job Duties

• Meets with client families on a pre-need basis to ensure that they are presented with all options pertaining to funeral and cremation services and the related merchandise.
• Works independently away from the location to solicit new leads, referrals, and sales opportunities.
• Proactively creates and makes sales away from the location with little to no supervision.
• Spends no more than 20% of time at location or in the office.
• Establishes a professional relationship with client families to ensure that all needs are being met.
• Represents the company in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties.
• Develops new prospects and community-based contacts through various methods, including cold calling, telephone solicitation, seminar attendance, and referrals.
• Maintains positive and proactive communication and cooperation with all departments to ensure a smooth service process for the family.
• Actively participates in all required location and company training initiatives.
• Reports all progress to the Sales Manager (or Unit Leader) as directed, completing and submitting all required reports in a timely manner.
• Responsible for adhering to pricing structures, completing all paperwork accurately and timely, and for submitting all contracts, required documents, and payments to the business office within required deadlines.
• Consistently meets or exceeds company Standards in revenue generation in order to maintain employment and benefits eligibility status.
• Complies with all company procedures for customer service when dealing with families, handling complaints, completing post-interment service activities, and performing other duties necessary to ensure quality service levels.
• Protects confidentiality of company and client family information, including sales and marketing programs and materials, names and addresses of client families and employees, and other related information.
• Maintains strict adherence to pricing structures and submits all paperwork, contracts, and payments (monies) to the business office within prescribed timeframe.
• Identifies and remedies all hazards at location and on grounds.