Advance Care Planning Program Coordinator

UW Health; Madison (WI); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off (PTO)

Retirement plans

Parental leave (2 weeks)

Adoption assistance

Flexible schedules

Tuition benefits

Referral bonus

Job summary

UW Health is seeking an Advance Care Planning Program Coordinator in Madison to coordinate activities across Population Health, Ambulatory Care Operations, and legal teams. This full-time hybrid role requires strong collaboration and strategic planning.

You will develop workflows, monitor data, and drive equity-focused improvements in access to quality care, working with Marketing to craft health messaging and patient outreach.

Qualifications

• Master's degree in a relevant field (Social Work, Nursing, Chaplaincy, Business).
• At least 5 years of healthcare experience with advance care planning or care coordination.
• Current professional license as applicable; RN license preferred; CAPSW/CISW/LCSW/APC Chaplain certification preferred.

Responsibilities

• Coordinate program activities with Population Health, Ambulatory Care Operations, Ambulatory Social Work, UW Health Legal, Health Information Management, and others.
• Develop workflows and lead optimization of advance care planning implementation with emphasis on equity and access.
• Monitor and report on data to assess needs and interventions.
• Evaluate and improve program outcomes based on evidence, patient and provider satisfaction.
• Collaborate with Marketing and Communications to create and deliver advance care planning messaging.

Skills

Advance care planning

Care coordination

Data reporting

Healthcare analytics

Education

Master's degree in Social Work, Nursing, Chaplaincy, Business

Job description

Job Description

This is a full time, 100% FTE, day position. Hours will primarily be Mondays – Fridays 8:00 am – 5:00 pm but may vary based on needs, including time for community event support. You will work at the Administrative Office Building for UW Health.

This is a hybrid position – may work remotely from home 2-3 days per week.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

Job Description

This is a full time, 100% FTE, day position. Hours will primarily be Mondays – Fridays 8:00 am – 5:00 pm but may vary based on needs, including time for community event support. You will work at the Administrative Office Building for UW Health.

This is a hybrid position – may work remotely from home 2-3 days per week.

Be part of something remarkable Join the #1 hospital in Wisconsin!

We are seeking a Advance Care Planning Program Coordinator to:

• Ensure program activities and strategic initiatives are coordinated, aligned, and sequenced with Population Health, Ambulatory Care Operations, Ambulatory Social Work, UW Health Legal, UW Office of Legal Affairs, Health Information Management, Information Services, HealthLink Operations, and other internal stakeholders.
• Develop workflows and lead the optimization of advance care planning implementation and enhancement, while promoting equity and access to quality care, across UW Health-Wisconsin and the surrounding community.
• Seek, monitor, and report on existing data to assess organizational advance care planning needs and interventions.
• Evaluate and improve program outcomes based on evidence-based practice, innovative healthcare delivery systems, patient and provider satisfaction scores and professional collaboration with others.
• Collaborate with Marketing and Communications to create and deliver advance care planning messaging using social media, digital marketing, media relations, employee, and patient communications.

Qualifications

• Master's Degree in Social Work, Nursing, Chaplaincy, Business, or closely related field Required

Work Experience

• 5 years of experience in a health care setting working in advance care planning, chronic disease management, care coordination, bereavement, and/or palliative care Required
• Experience with research, quality improvement, and/or work with advance care planning Preferred

Licenses & Certifications

• Maintain professional license, as applicable Required
• RN Licensed in the State of Wisconsin Preferred
• CAPSW, CISW or LCSW Preferred
• APC Chaplain Certification Preferred

UW Health, you will have

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Administrative Facilities

- UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.

Job Description

UW Medical Foundation benefits