Adv, IT Salesforce Developer

Daimler AG; Atlanta (GA); On-site; USD 110,000 - 160,000; Full time

Job summary

Mercedes-Benz USA is recruiting a Salesforce/Cloud Engineer to lead development, deployment, maintenance, and analytics for Salesforce Service/Sales Cloud on AWS. You will design data flows, automate processes, and integrate with enterprise systems.

The ideal candidate brings 5–7+ years in Salesforce, a relevant Bachelor's degree, and Salesforce certifications. Local Atlanta residents able to work 4 days in the office are preferred.

Qualifications

• Bachelor’s degree in Computer/Information Science or MIS.
• Salesforce Service/Sales Cloud certifications preferred.
• 5–7+ years of Salesforce experience including admin and development.

Responsibilities

• Manage design, deployment and maintenance of Salesforce Service/Sales Cloud.
• Develop and document technical architectures and data flows.
• Provide day-to-day support to business partners and teams.
• Ensure security, compliance, and integration with external systems.

Skills

Apex

SOQL/SOSL

REST/SOAP integration

Agile methodology

Data analysis

Problem solving

Education

Bachelor's in CS or MIS

Salesforce Certifications

Tools

Salesforce

APEX

HTML/CSS

force.com platform

Job description

Aufgaben

About Us

Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top- notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.

Job Overview

Manage development, deployment, maintenance, analysis, technical strategy, and all otherwise associated production related matters involving Salesforce Service/Sales Cloud.

Analyze, design, code, implement, and document systems, of a highly technical nature, which are required to support various MBUSA business partners.

Job Deliverables/Responsibilities

• Manage or otherwise facilitate the design, assembly, and secure distribution of large, complex data sets that meet functional and non-functional business requirements. Coordinate and manage the solution design, production, and maintenance of database architecture necessary to facilitate secure data flow into and out of Salesforce Service/Sales Cloud. Manage the design, production, and maintenance of automation processes necessary to facilitate secure data flow into and out of Salesforce Service/Sales Cloud.
• Develop and implement technical solutions which simultaneously advance enterprise level goals, cohesively work within various IT and/or Marketing team’s existing infrastructures/ecosystems, and efficiently solve business problems. Perform all processes necessary to transform business requirements into a technical architecture required for a solution. Basic responsibilities include functional analysis, requirements gathering, documentation and blueprinting, coordination with both technical and non-technical teams to produce a solution.
• Maintain and support Java-based microservices deployed on AWS, including API enhancements and troubleshooting.
• Provide day-to-day support to business partners and team members. Work with Support Center, Infrastructure & Operations, Dealership personnel, and others to isolate and resolve technical problems.
• Analyze and review existing solutions. Make proactive recommendations for improving performance and usability. Establish initiatives, through design, implementation, maintenance and improvement of technical systems, which advance business goals related to customer relationship management.
• Function as Salesforce Service/Sales Cloud Administrator and oversee related responsibilities thereof – Admin for Marketing Cloud and Data Cloud.
• Provide business partners with technical options in technologies, which will solve business goals. Support team members via communicating direction for resolving highly technical issues. – Monthly.
• Support adherence to internal security standards and compliance requirements by applying approved security practices, participating in audits and reviews, assessing findings, and implementing required remediation actions to maintain secure and compliant Salesforce solutions.

Qualifikationen

QualificationsEducation:

Minimum of Bachelor’s Degree (accredited school) with emphasis in:

• Computer/Information Science
• Information Technology - Management Information System (MIS)

Licenses / Certifications:

Preference given for Salesforce Service/Sales Cloud certifications – Minimum Developer 1 – Certified App builder – Certified platform builder 1 is basic, 2 is good

Knowledge, Skills & Abilities:

Must have 5 -7+ years of experience in the following:

• Experience with an object oriented program language – REQUIRED
• Experience in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks and
• Hands-on experience in Application development, Workflow Rules, Approval Process, Validation rules & Change Management – REQUIRED
• Experience in development on force.com platform using APEX, html, CSS etc. – REQUIRED
• Experience in writing SOQL, SOSL Queries within the SFDC database across multiple objects. Ability to analyze with Apex classes, Triggers - REQUIRED
• Design and build high-performance, reusable, and reliable Apex code with best practices.
• Hands-on experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles, and reports.
• Interpret and translate metrics into insightful analysis to drive change and performance:
• Understanding of Salesforce Service/Sales Cloud architecture and knowledge of the wider Salesforce ecosystem.
• Knowledge about REST/SOAP integration of salesforce with third party application.
• Experience delivering projects using Agile based methodology.
• Optimization, campaign, and lead management experience with platforms.
• Data driven & analytical, good problem-solving skills and ability to give optimal solutions.

Additional Skills/Experience Knowledge/Experience in Salesforce Marketing Cloud preferred.

Candidate must be local to Atlanta, GA and comfortable working 4 days in office

Additional Information

• Must be able to work flexible hours/work schedule
• Must be able to travel domestically when required
• Work holidays and weekends when required

EEO Statement

Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.