Adult Weekend Opener Customer Experience Specialist

Uncle Mike's; Appleton (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free coffee

Bakery items on shift

Holiday pay

Flexible PTO

Discount 25%

Job summary

Uncle Mike's in Appleton, WI is looking for a friendly Customer Experience Specialist to greet guests, answer questions, and guide them through our bakery offerings. You will assist with checkout and help create memorable visits with warm service.

Join a team that values guest care, teamwork, and delicious treats. This part-time position offers flexible scheduling and perks such as free coffee, a 25% discount, and holiday pay when applicable.

Qualifications

• Friendly, positive, customer-focused attitude.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Comfortable handling transactions and operating a register (training provided).
• Reliable, punctual, and team-oriented.

Responsibilities

• Warmly greet customers and create a welcoming atmosphere.
• Assist guests with product questions, recommendations, and special requests.
• Share knowledge of bakery items, seasonal offerings, and specials.
• Prepare and serve espresso drinks, coffee, and other beverages to order.
• Accurately ring up purchases, handle cash and credit payments.
• Guide customers through our bakery experience with professionalism and enthusiasm.
• Maintain cleanliness and organization in customer areas (displays, counters, etc.).
• Collaborate with team members to ensure smooth daily operations.
• Address customer concerns with empathy and provide quick resolutions.
• Opener shift includes filling bakery cases, making coffee, cutting samples, filling orders.
• Closing shift includes cleaning cases and the coffee area.

Skills

Customer service

Communication

Team collaboration

Cash handling

POS experience

Tools

POS system

Job description

U

Uncle Mike's

Appleton, WI

Part Time

Paid

• Responsibilities

  At Uncle Mike's, we believe every visit should feel warm, welcoming, and memorable. Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating outstanding customer experiences from the moment guests walk in until they leave with their favorite treats!

  As a Customer Experience Specialist, you'll greet customers, answer questions, guide them through our bakery offerings, and assist with checkout. You'll play an important role in ensuring every guest feels cared for, valued, and excited to return.

  Benefits & Perks
  • Free coffee and bakery items while you work
  • Holiday pay (Full time)
  • Flexible PTO that never expires — use it when you need it, no pressure (Full time)
  • 25% discount at all locations
  Responsibilities
  • Warmly greet customers and create a welcoming atmosphere
  • Assist guests with product questions, recommendations, and special requests
  • Share knowledge of bakery items, seasonal offerings, and specials
  • Prepare and serve espresso drinks, coffee, and other beverages to order
  • Accurately ring up purchases, handle cash and credit payments
  • Guide customers through our bakery experience with professionalism and enthusiasm.
  • Maintain cleanliness and organization in customer areas (displays, counters, etc.)
  • Collaborate with team members to ensure smooth daily operations.
  • Address customer concerns with empathy and provide quick resolutions
  • Opener shift includes filling bakery cases, making coffee, cutting samples, filling orders
  • Closing shift includes cleaning cases and the coffee area
  Job Requirements
  • Friendly, positive, and customer-focused attitude.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment.
  • Comfortable handling transactions and operating a register (training provided).
  • Reliable, punctual, and team-oriented.
  • Willingness to learn about bakery products, coffee drinks and share knowledge with guests.
  • Ability to stand for extended periods and lift up to 25 lbs (or an amount suited to your bakery's needs).
  • Previous customer service or retail experience is a plus but not required.

  Every or Every other Weekend. Starts at 5 am.