Adult Services & Tech Training Specialist

Naperville Public Library; Naperville (IL); In loco; USD 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Vacation accrual 2 weeks per year

Holidays 7 days per year

Annual Sick Accrual 12 days per year

Personal days

Illinois Municipal Retirement Fund

Parental leave 12 weeks

Descrizione del lavoro

The Naperville Public Library is seeking an Adult Services Associate to provide reference and Readers’ Advisory services, assist with technology, and support collection management. You will also help plan and present programs and outreach.

This role requires strong customer service, tech savvy, and the ability to train customers and staff. Bachelor’s degree or equivalent experience preferred, with opportunities for professional development.

Competenze

• Proficient in Microsoft Office and Outlook.
• Strong technology skills for customers and staff training.
• Excellent customer service and communication abilities.

Mansioni

• Assist customers with print, electronic and digital resources.
• Provide reference and Reader’s Advisory assistance to customers.
• Lead presentations of library programs when needed.
• Assist with collection management and reporting.
• Proactively participate in outreach activities and events.

Conoscenze

Microsoft Office

Outlook

Technology training

Customer service

Presentation skills

Reference services

Instructional skills

Team collaboration

Adaptability

Formazione

Bachelor’s degree

5 years related experience

Descrizione del lavoro

The Naperville Public Library is seeking an Adult Services Associate to provide reference and Readers’ Advisory services, assist with technology, and support collection management. You will also help plan and present programs and outreach.

This role requires strong customer service, tech savvy, and the ability to train customers and staff. Bachelor’s degree or equivalent experience preferred, with opportunities for professional development.