Adult Protective Services Case Manager 2 (Investigator)-00016601

Georgia Department of Human Services; Atlanta (GA); On-site; USD 40,000 - 70,000; Full time

Job summary

A dynamic state agency is seeking an Adult Protective Services Case Manager to protect vulnerable populations in Georgia. This role involves investigating reports of abuse, assessing risks, and ensuring client safety. The ideal candidate will possess strong investigative skills and a background in human services. With a focus on collaboration and professionalism, you will play a crucial role in providing support to individuals and families. Enjoy a flexible work environment with various benefits, including health insurance and paid leave. Join a mission-driven team dedicated to making a difference in the community.

Benefits

Flexible work schedule

Training opportunities

Retirement plans

Paid holidays

Vacation & sick leave

Health/dental/vision insurance

Telework options

Qualifications

• Bachelor's degree or one year of relevant experience required.
• Experience in family violence or crisis intervention preferred.

Responsibilities

• Investigate protective service reports and assess intervention needs.
• Provide follow-up resources to prevent abuse or neglect.
• Maintain timely documentation and reports.

Skills

Investigative Skills

Risk Assessment

Client Safety

Documentation

Communication Skills

Team Collaboration

Judgment

Education

Bachelor's Degree in a related field

Experience at the Adult Protective Services Case Manager 1 level

Job description

Join to apply for the Adult Protective Services Case Manager 2 (Investigator)-00016601 role at Georgia Department of Human Services.

2 days ago Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

Description

The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

What we offer: Enjoy a benefits package including flexible work schedule, training opportunities, retirement plans, paid holidays, vacation & sick leave, health/dental/vision insurance, and telework options depending on the position.

Position Overview: The DHS Division of Aging Services (DAS), Adult Protective Services (APS) seeks candidates for Adult Protective Services Case Manager 2. This role is based in Savannah, Chatham County, GA, with travel to Glynn, Liberty, Long, McIntosh, Wayne, Appling, & Camden counties.

Job Responsibilities:

• Investigate protective service reports meeting APS criteria and determine intervention appropriateness promptly.
• Assess risk levels and act to ensure client safety.
• Provide follow-up and resources to prevent recurrence of abuse/neglect/exploitation.
• Initiate legal guardianship processes as a last resort for incapacitated adults.
• Maintain documentation and complete reports timely.
• Stay updated on policies, laws, and trends through training.
• Perform additional professional duties as assigned.

Core Competencies:

• Provide courteous, accessible, and knowledgeable service to clients and stakeholders.
• Collaborate effectively with team members and across departments.
• Respect others and maintain professionalism.
• Meet performance goals and standards of quality and deadlines.
• Uphold honesty, accountability, and public trust.
• Exercise sound judgment and develop effective solutions.
• Communicate clearly in oral and written forms.

Minimum Qualifications:

• Bachelor's Degree in a related field from an accredited institution, or
• One year of experience at the Adult Protective Services Case Manager 1 level or equivalent.

Preferred Skills/Qualifications:

• Experience with issues such as family violence, crisis intervention, substance abuse, elderly or disabled services.
• Bachelor’s degree in Human Services or related field.
• Valid driver’s license and access to a vehicle for work-related travel.

Additional Information: For more details, visit https://dhs.georgia.gov/. Applicants must pass background checks and meet other employment criteria. DHS is an Equal Opportunity Employer and accommodates disabilities upon request.