Ads Solutions Growth Advisor — Customer Success Manager

OpenAI; California (MO); Hybrid; USD 90,000 - 150,000; Full time

Job summary

OpenAI is seeking an Account Manager to support advertisers onboarding, launching and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve business objectives while ensuring a strong and responsible experience.

The role blends relationship management, strategy and execution. You’ll work with Sales to drive long-term partner growth and collaborate with Product, Analytics, Policy and Ops to improve advertiser

Qualifications

• 5–10+ years in digital advertising or related client-facing roles.
• Experience managing advertiser or agency relationships on a platform/adtech.
• Ability to translate performance data into strategic recommendations.
• Experience with data querying and advanced Excel/Sheets.

Responsibilities

• Own relationships with a portfolio of advertising partners.
• Guide onboarding and campaign launches for strong product adoption.
• Analyze campaign performance and provide actionable recommendations.
• Identify opportunities to expand partnerships and investment.
• Collaborate with Sales, Product, Analytics, Policy, and Operations to resolve issues.

Skills

Digital advertising

Account management

Data analysis

SQL

Excel/Sheets

Stakeholder communication

Tools

SQL

Job description

OpenAI is seeking an Account Manager to support advertisers onboarding, launching and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve business objectives while ensuring a strong and responsible experience.

The role blends relationship management, strategy and execution. You’ll work with Sales to drive long-term partner growth and collaborate with Product, Analytics, Policy and Ops to improve advertiser