ADR Case Manager & Panelist Support

Adams & Martin Group; Atlanta (GA); On-site; USD 48,000 - 68,000; Full time

Job summary

Adams & Martin Group seeks a diligent Case Manager to support arbitration and mediation panels with strong administrative and client-focused capabilities. You will manage case files, coordinate hearings, and liaise with clients and team members to ensure timely milestones and high-quality service.

Ideal candidates will have 2–4 years in case management and experience in legal/client services, plus ADR process proficiency and strong communication skills.

Qualifications

• Bachelor's degree in business/related field preferred.
• 2–4 years in case management required.
• 2–4 years in legal and client service required.
• 1–3 years for internal candidates as Case Coordinator required.
• Proficiency in ADR processes including mediation/arbitration.

Responsibilities

• Manages case files and maintains accurate records.
• Prepares and distributes panelist lists for arbitrations.
• Schedules hearings, calls, and other case activities.
• Provides timely responses to inquiries and client requests.
• Supports panelists with basic ADR administrative tasks and follow-up.

Skills

Communication skills

Emotional intelligence

Organization

Multitasking

Education

Bachelor's degree in business/related field

Job description

Adams & Martin Group seeks a diligent Case Manager to support arbitration and mediation panels with strong administrative and client-focused capabilities. You will manage case files, coordinate hearings, and liaise with clients and team members to ensure timely milestones and high-quality service.

Ideal candidates will have 2–4 years in case management and experience in legal/client services, plus ADR process proficiency and strong communication skills.