Adoption & Pet Care Advocate

Humane-Society-of-North-Texa; Fort Worth (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Humane Society of North Texas Fort Worth, TX is seeking an Adoption Counselor to assist customers with selecting animals for adoption and guide them through the adoption process. The role includes maintaining records, sharing information about programs, and delivering excellent customer service.

Candidates should be patient, detail-oriented, able to manage multiple tasks, and comfortable handling animals. Knowledge of adoption policies and good communication skills are essential for success in

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks and maintain accurate records.
• Comfort handling animals and providing safe, humane care.
• Knowledge of adoption policies and procedures.
• Detail-oriented with good time management.

Responsibilities

• Assist customers with adoptions and explain adoption processes.
• Maintain accurate adopter and animal records in the database.
• Monitor and care for animals and report health or behavior issues.
• Provide information about HSNT programs and promote responsible pet ownership.
• Maintain cash drawer and collect payments for adoptions and donations.
• Deliver excellent customer service and maintain confidentiality of donor information.

Skills

Customer service

Time management

Attention to detail

Animal handling

Communication

Teamwork

Patience under pressure

Job description

Humane Society of North Texas Fort Worth, TX is seeking an Adoption Counselor to assist customers with selecting animals for adoption and guide them through the adoption process. The role includes maintaining records, sharing information about programs, and delivering excellent customer service.

Candidates should be patient, detail-oriented, able to manage multiple tasks, and comfortable handling animals. Knowledge of adoption policies and good communication skills are essential for success in