Adolescent Stepdown Navigator - Care Transition Expert

Universal Health Services; Memphis (TN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Excellent health plans

401(k) with company match

Career development opportunities

Job summary

Compass Intervention Center in Memphis, TN seeks a Stepdown Navigator to coordinate step-down care and discharge planning for adolescents. You will identify RTC, PHP, IOP, and Outpatient options based on patient needs and participate in treatment team discussions.

Role involves providing emotional support during transitions and educating patients and families on what to expect at the next level of care, ensuring smooth continuity of care.

Qualifications

• Master’s degree in counseling, social work, psychology, or related behavioral health field.
• Licensure or license-eligible (e.g., LPC, LMSW, LMFT) preferred.
• Minimum of 2 years of experience working with adolescents in a mental health or behavioral health setting.
• Excellent communication skills, both written and oral.
• Strong knowledge of the behavioral health continuum of care and transition processes.

Responsibilities

• Work closely with the clinical team to assess patient readiness and suitability for step-down care.
• Develop individualized transition plans that align with clinical recommendations and family circumstances.
• Ensure all clinical documentation, referrals, and authorizations are completed in a timely manner.
• Address barriers to access, including insurance, transportation, and scheduling.

Skills

Interpersonal communication

Adolescent mental health experience

Discharge planning coordination

Education

Master’s degree in Counseling, Social Work, Psychology, or related behavioral health field

Job description

Compass Intervention Center in Memphis, TN seeks a Stepdown Navigator to coordinate step-down care and discharge planning for adolescents. You will identify RTC, PHP, IOP, and Outpatient options based on patient needs and participate in treatment team discussions.

Role involves providing emotional support during transitions and educating patients and families on what to expect at the next level of care, ensuring smooth continuity of care.